Silk Road forums
Discussion => Silk Road discussion => Topic started by: horrortrips on May 09, 2013, 09:09 pm
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hello guys,
have anybody the same problem?
two buyers have FE and i don't get bitcoins for that and in the account history under amount stand 0,0 bitcoins.
and one buyer have autofinalize and there the same problem.
whats happened?
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Please send a message on SR to Vendor Support: http://silkroadvb5piz3r.onion/messages/send_message/8fe7b43324
Let them know about the issue -- they'll look into it and make sure you receive what you are due!
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i have write a message to the support.
can that be, because I got a advance payment?
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i have write a message to the support.
can that be, because I got a advance payment?
The fact that you got a cash advance changes everything; please read the relevant section on the SR Wiki here:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Seller%27s_Guide#Cash_advance
Cash advance
From the link on your account page, you may accept advance payments on your orders that are currently in escrow. You'll see four numbers and a form field in a “cash advance” control panel. The first number is your limit. If your total outstanding advance payments meet or exceed this limit, you may not accept any more cash advances. The next number is the total of your advances currently outstanding. The third number is the difference between the first two, the total still available to you. The fourth number is the current fee for taking a cash advance. When you put the amount you want advanced to you in the input field and click go, that amount is immediately credited to your available account balance. This credit comes from the expected payments of your most recent transactions. When those transactions are eventually finalized, your account is not credited for them because you have already been paid. If a full or partial refund is issued for one of the transactions, your account is debited by the amount you were advanced plus the fee (or a prorated amount in the case of a partial refund).
For example, you sell a 20 btc item and then a 10 btc item. Your account page tells you that you have a 15 btc cash advance limit and the fee is currently 10%. You need all 15 btc, so you enter in 15 and click go. First, you are advanced 9 btc from the most recent 10 btc sale (10 btc minus the 10% fee). Then you are given a partial advance from the previous sale: 6 btc for a total of 15 btc. Let's say the 20 btc sale goes off without a hitch and the buyer finalizes the order. At that point, you would be paid 20 btc minus the 6 you were advanced, minus 10% of 6 (0.60 btc) for the fee, for a total of 13.4 btc. Next, let's say the 10 btc sale goes to resolution and you give your customer a 100% refund. In this case, you've already been advanced 9 btc and need to pay the 10% fee for a total of 10 btc, the original price. Therefore, 10 btc will be subtracted from your available account balance. If this causes your account to go negative, then any future deposits or payments will go toward reducing that negative balance.
The limit and fee are both self-adjusting according to a few simple parameters. The limit is governed by how much recent business you've done, and how much money you are expected to be paid from escrow. The fee is determined by the supply of and demand for the funds available for cash advances.
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