Silk Road forums
Support => Customer support => Topic started by: AgentLee on May 07, 2013, 02:12 pm
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Hello Support
I have searched for a similar problem and although some are similar I have found nothing identical.
I am aware that deposits to SR are currently delayed, so I am not concerned about my deposit not having shown after four hours.
The issue:
1. I copied my Silkroad account receiving address to send coins from my blockchain wallet.
2. In doing so I accidentally clicked 'get a new address' (this got me a new receiving address on SR)
3. I have sent the coins to my old address on SR
4. the old btc address is no longer displayed on my account page
Have I lost my BTC? (It was only 1.03 or thereabouts, but still important to me).
Thanks for your help in advance
:-[
-
Hello Support
I have searched for a similar problem and although some are similar I have found nothing identical.
I am aware that deposits to SR are currently delayed, so I am not concerned about my deposit not having shown after four hours.
The issue:
1. I copied my Silkroad account receiving address to send coins from my blockchain wallet.
2. In doing so I accidentally clicked 'get a new address' (this got me a new receiving address on SR)
3. I have sent the coins to my old address on SR
4. the old btc address is no longer displayed on my account page
Have I lost my BTC? (It was only 1.03 or thereabouts, but still important to me).
Thanks for your help in advance
:-[
Hi AgentLee,
Your Bitcoin should arrive just fine but if they don't arrive after 24 hours send SR Support a message on the main site (http://silkroadvb5piz3r.onion/help) and they'll get it sorted for you. :)
Thread locked as resolved.
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