Silk Road forums

Support => Customer support => Topic started by: ClunkyMonkey on May 07, 2013, 01:25 pm

Title: Haven't received Bitcoins. It's been over 24 hours
Post by: ClunkyMonkey on May 07, 2013, 01:25 pm
I haven't received bitcoins I sent to my sr address about 25 hours ago.  I sent a message to sr support nearly an hour ago but haven't had a response.   How long does it usually take sr support to come back to people since I've seen in some forum posts that they'd be able to manually push the btc in to my account?

I know that perhaps I'm being a little impatient, but I want to get the ball rolling before I leave the house later :p
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: phave on May 07, 2013, 01:31 pm
I haven't either, I was trying to get some shit shipped soonish before music festivals.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: ahmedgo on May 07, 2013, 01:40 pm
Seems there is a problem on SR side with processing the deposits. I haven't received my btc yet after more than 24h. On blockchain the transfer appears as succesful and as always it has been transfered to a different address soon afterwards which is probably SR account. It should be up to them now to make the btc appear on the account.
It's the first time this takes that long for me and I'm quite angry as the btc-chart is decreasing and my btc might not be sufficient for my purchase now...

Hope SR will fix this soon!
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: keerby on May 07, 2013, 01:45 pm
Same here
18 Hours now and still didnt recive my bitcoins - i hope this gets fixed soon, i need a delivery on friday :/
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: LambachRuthven on May 07, 2013, 01:55 pm
It has been 28h for me, made a support ticket 4 hours ago.

I wanted to make some purchases for the birthday of my wife, I hope I have enough time when this is resolved and the btc still has enough value...  :-[
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: ahmedgo on May 07, 2013, 02:07 pm
yeah, the coin fluctuation is a problem when you do not have the control. a day wait more or less is acceptable but in the last few month this could be like loosing half your money. under this circumstances SR and everybody doing business with the btc should be much more professional...

btw: nothing received yet // 27h // no reply on support ticket made 4h ago
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: charliecharliecharile on May 07, 2013, 02:30 pm
Similar problem here.  My first deposit is not showing up.  It's been 22 hours.  Submitted support message, but haven't heard.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: wraithe on May 07, 2013, 03:00 pm
same normally I receive it within the hour, and within minutes if I send from sr.  but I am on like 4hrs(nothing compared to the 28hr guys but just putting my 2cents)
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: Yackrar on May 07, 2013, 03:08 pm
I have not received my BTC after a 18 hours, HELP!!!!  :-\
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: gmennyc on May 07, 2013, 03:14 pm
Yeah I'm at the 24 hour mark so don't hold your breath.  The thing is everyone is losing money from this - customers, sellers, and SR.  You'd think they'd try and fix this as soon as possible, which leads me to believe it's a bigger problem then first imagined.  Just hope I get my coin before bitcoin value drops so low I can't purchase what I wanted to.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: Lampi on May 07, 2013, 03:17 pm
19 hours ago here ... first deposit. Also in blockchain and everything ...
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: mjnhbgvfcd on May 07, 2013, 03:48 pm
i´ve sent sent 38 Btc to my sr account, 30 hours ago and still nothing recieved!

and a few hours later i send 4 btc to the account, also nothing recieved yet!

i´m a dead man, when the btc don´t show up on my Account!


Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: cay on May 07, 2013, 03:55 pm
I'm also over 24 hours.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: hogfan on May 07, 2013, 04:04 pm
Over 24hr here with 161 confirmations on blockchain. Maybe DPR is cashing out?
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: derrible on May 07, 2013, 04:06 pm
I'm also over 24 hours and there's still nothing. I've had lots and lots of successful transfers, but never this long of a wait.
 It's all been confirmed on blockchain and everything. I hope they get this resolved soon...lot of angry customers out there losing money.
I'm guessing they already know (I hope?!) about the problem, so I'm going to wait to put in a support ticket.
I wish we could somehow call this forum to the attention of the moderators.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: TheAnswer2Everything on May 07, 2013, 04:07 pm
Same thing here :( with 6 BTC, still no sign of them, what is going on??
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: devilpit on May 07, 2013, 04:09 pm
Over 24h for me as well  >:(
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: uklad76 on May 07, 2013, 04:10 pm
Waiting too.

I watched the confirmations on block chain after I sent btc to my sr wallet, then after 7 confirmations my silkroad wallet paid out to another wallet.

My 3.5btc are sitting in a wallet of 110btc, and nothing is reflected on my account.

Is this normal, or am I stupid??
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: Baski1 on May 07, 2013, 04:10 pm
Starting to get a little worried. Need my coins~
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: fergdust3250 on May 07, 2013, 04:19 pm
Yeah guys im on like 14 hours aswell this is complete BS btc's are fluxuating and im probably gonna have to deposit extra money when i could of bought an item for muchhh cheaper.
this is costing me lots of $$$$$$$$
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: goldenrod on May 07, 2013, 04:21 pm
I'm not in this position but reading this thread I'm wondering if one of you should click on 'report to moderator' in the OP's post to get a moderator's attention on this.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: Tellemetree on May 07, 2013, 04:25 pm
My coins just landed.

Took 8 hours. I advise everyone to check now.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: uklad76 on May 07, 2013, 04:29 pm
Got my coin. :)
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: derrible on May 07, 2013, 04:30 pm
Yes, everyone check NOW. Mine are here too. Looks like they just got backlogged.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: ultimatenauseaa on May 07, 2013, 04:31 pm
After a nail-biting 29 hour wait my coins have appeared. Hope the floodgates are fully open now!
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: robobobo on May 07, 2013, 04:32 pm
Took 30 hours but my recent transfer has posted as well.
Also haven't had to re-login in a while, I think we're back in business!
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: mjnhbgvfcd on May 07, 2013, 04:38 pm
hey guys,

ALL-CLEAR!!!!

I had the same fear as you, that i´ve lost my Btc´s!

about 30 hours ago i was sent 38 Btc to my Account!
Ten hours later, about 20 hours ago i was sent 4 btc again to my SR Account!


But just five minutes ago I received all 42.19 btc!

So clear, it just takes a very long time! but all is well!

SilkRoad forever!
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: bigdaddykane447 on May 07, 2013, 04:46 pm
I just got my money after 25.5 hours but I lost $41 due to btc rate drop thanks SR
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: ClunkyMonkey on May 07, 2013, 04:54 pm
Yep, received btc.  I guess this be marked as solved  :)
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: Baski1 on May 07, 2013, 05:07 pm
Seems all received the coins, as I did also. Which is nice, we got luck that BTC price is going up again~ But still lost some cash due to the SR tumbler. But anyways good to be anonymous.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: ahmedgo on May 07, 2013, 05:11 pm
Received min after 30+h. Coin value decreased by 20$ in the meantime - my intended purchase has to be smaller now, this is just shit!
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: wraithe on May 07, 2013, 06:37 pm
first of all you need to anticipate the value of BTC going down, no one bitches when it goes up.  Also nothing is lightning fast.  I got my coins after 5hrs, some 30.  U have to prepare and wait. simple as that.
Title: Re: Haven't received Bitcoins. It's been over 24 hours
Post by: Libertas on May 07, 2013, 07:10 pm
Hi all,

Please see DPR's thread on the issue here:

http://dkn255hz262ypmii.onion/index.php?topic=156937.0

-----BEGIN PGP SIGNED MESSAGE-----
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In order to fight off the recent DoS attack we had to do substantial reconfiguration to the entire Silk Road system.  We are still working out the kinks, and there are a couple of isses that have to be addressed.  One is deposits and withdrawals not showing up in a timely manner.  We found one problem the new config was causing to this system and fixed it today, so deposits/withdrawals should be flowing now.  If you still don't have yours, please message support on the main site.

The other issue is being logged out seemingly at random.  We are still looking for the cause of this problem, but I assure you it is a top priority and we will get it fixed soon.

Thank you for your patience as we recover from the recent attack.

- -DPR

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Thread locked as resolved.

Libertas