Silk Road forums

Support => Customer support => Topic started by: GaTeWaY on May 07, 2013, 12:08 pm

Title: BTC deposit have not being received.
Post by: GaTeWaY on May 07, 2013, 12:08 pm
Hey, I orderd bitcoins today my time at 3pm I had a cofirmation e-mail at 3:30pm confirming that they where sent.

I have checked my address and they have being sent,

Its being 7 hours, still no coins :(

My account is gatewayintruders

Thanks.
Title: Re: BTC deposit have not being received.
Post by: dirtybiscuitzz718 on May 07, 2013, 12:10 pm
Hey dude, you HAVE to read the forums for an answer before making a new thread, theres literaly dozens of people starting threads asking this same question in the past 12 hours.

Its a glitch, that the mods and SR staff is aware of, thats being worked out. Its not just you, its hundreds of others, my self included. Rest easy.
Title: Re: BTC deposit have not being received.
Post by: Libertas on May 07, 2013, 06:54 pm
Hey, I orderd bitcoins today my time at 3pm I had a cofirmation e-mail at 3:30pm confirming that they where sent.

I have checked my address and they have being sent,

Its being 7 hours, still no coins :(

My account is gatewayintruders

Thanks.

Hi GaTeWaY,

Please see DPR's thread on the issue here:

http://dkn255hz262ypmii.onion/index.php?topic=156937.0

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In order to fight off the recent DoS attack we had to do substantial reconfiguration to the entire Silk Road system.  We are still working out the kinks, and there are a couple of isses that have to be addressed.  One is deposits and withdrawals not showing up in a timely manner.  We found one problem the new config was causing to this system and fixed it today, so deposits/withdrawals should be flowing now.  If you still don't have yours, please message support on the main site.

The other issue is being logged out seemingly at random.  We are still looking for the cause of this problem, but I assure you it is a top priority and we will get it fixed soon.

Thank you for your patience as we recover from the recent attack.

- -DPR

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Thread locked as resolved.

Libertas