Silk Road forums

Support => Technical support => Topic started by: musichighlife on May 06, 2013, 08:07 pm

Title: Issue with BTC deposited into account
Post by: musichighlife on May 06, 2013, 08:07 pm
So earlier this morning (east coast US) I transferred BTC into my SR account but before I did I clicked on get a new address to change from the previous deposit address I had used. It gave me the new one and I transferred with no issues. Last time I transferred BTC into SR after about 6 or 7 confirmations on the BTC network it showed up into my account. Its been a few hours and theres been about 25 confirmations on the transfer but it still hasn't shown up. Now I know sometimes it takes a few hours so I'm not too worried yet but I didn't know if it was common once you get a new address to deposit to that it takes longer then usual or if there has been other issues since the DOS attack with BTC now showing up in accounts. Any info would help, till then just patiently waiting for those coins!

*EDIT*- Also, I checked my account history and theres no record of a deposit yet, if it makes a difference.
Title: Re: Issue with BTC deposited into account
Post by: Libertas on May 06, 2013, 08:39 pm
So earlier this morning (east coast US) I transferred BTC into my SR account but before I did I clicked on get a new address to change from the previous deposit address I had used. It gave me the new one and I transferred with no issues. Last time I transferred BTC into SR after about 6 or 7 confirmations on the BTC network it showed up into my account. Its been a few hours and theres been about 25 confirmations on the transfer but it still hasn't shown up. Now I know sometimes it takes a few hours so I'm not too worried yet but I didn't know if it was common once you get a new address to deposit to that it takes longer then usual or if there has been other issues since the DOS attack with BTC now showing up in accounts. Any info would help, till then just patiently waiting for those coins!

*EDIT*- Also, I checked my account history and theres no record of a deposit yet, if it makes a difference.

Hi musichighlife,

Getting a new address doesn't change anything regarding the length of time it takes to receive a deposit so no need to worry.

Deposits do currently seem to be experiencing slight delays but your Bitcoin should reach you within 24 hours from the time you sent them. If they do not, you can contact SR Support on the main site:

silkroadvb5piz3r.onion/help

Your account history won't show a deposit until it actually arrives at your account.

Locking this as resolved.

Libertas