Silk Road forums

Support => Customer support => Topic started by: iastlip12 on May 04, 2013, 02:06 pm

Title: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: iastlip12 on May 04, 2013, 02:06 pm
Yesterday, May 3rd, I fulfilled a BitInstant order sending some btc to my SR account and the transaction went through smoothly. But a short while afterward, a second transaction, withdrawing my recent deposit and the rest of my btc, showed up on Blockchain as well. I don't know if this is possibly due to the volatility of SR's availability lately or something more malicious but I was wondering if anybody had any possible insight or similar happenings? 
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: heinrikersatz on May 04, 2013, 02:22 pm
Same thing happened to me. 
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: Libertas on May 04, 2013, 02:59 pm
Hi folks,

What you're seeing is the Silk Road tumbler in action. It's nothing to worry about, in simple terms it 'tumbles' your BTC with those of others to obfuscate their origin and destination.

You should receive your deposits within 24 hours. If you do not, send a message to SR Support on the main site with the details of your transfers, namely the deposit address and date / time.

Libertas
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: iastlip12 on May 04, 2013, 05:17 pm
Libertas,

Thanks for the timely reply and the reassurance. I guess the combination of seeing my coins leave my account and not being able to get onto SR had me worried haha. I was aware of SR's tumbling feature but I guess I'd never actually seen it in action. If I do happen to reach the 24-hour mark without receiving my funds and am still unable to get onto the main site to get in contact with Support; what would you suggest I do? 
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: Libertas on May 04, 2013, 05:46 pm
Libertas,

Thanks for the timely reply and the reassurance. I guess the combination of seeing my coins leave my account and not being able to get onto SR had me worried haha. I was aware of SR's tumbling feature but I guess I'd never actually seen it in action. If I do happen to reach the 24-hour mark without receiving my funds and am still unable to get onto the main site to get in contact with Support; what would you suggest I do?

No problem, I'm glad I could help put you at ease. :) I fully understand your worry though, and would feel the same way myself if I was unaware of how the system works.

If you can't get on to the main site you won't know if you've received your funds or not but when it does come up and the funds have still not arrived you will be able to message SR Support by clicking the link in the bottom right hand corner of the page. Other than that, there's unfortunately not much more you can do at this time.

Libertas
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: iastlip12 on May 04, 2013, 06:02 pm
Alright well sounds like I'll just have to be patient! Thanks again for the help!
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: Libertas on May 04, 2013, 06:33 pm
Alright well sounds like I'll just have to be patient! Thanks again for the help!

You're very welcome.

I'll keep this thread open until you can confirm that the issue is resolved, so if you wouldn't mind posting back here to confirm all is well I'd appreciate it.

Libertas
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: iastlip12 on May 04, 2013, 09:47 pm
To Update: I was finally able to log into SR and, although the deposit was still missing initially, after a few minutes of browsing I was relieved to see the deposit had been posted to my account and all is well! Thanks again to Libertas and hopefully everyone else with missing deposits reaches the same conclusion!
Title: Re: Blockchain Shows Transaction Withdrawing Coins From My SR Account After Deposit
Post by: samesamebutdifferent on May 04, 2013, 10:24 pm
Fantastic news, thread locked as resolved.