Silk Road forums

Support => Customer support => Topic started by: gonk on May 03, 2013, 02:45 am

Title: SR Crashed When W/d BTCs, Acct History Shows Transaction w/o Dest. Wallet Addy
Post by: gonk on May 03, 2013, 02:45 am
I was attempting to withdraw BTCs from my account and move them to another wallet off-site...when I clicked the withdraw button and the transaction started to process, it stopped with an error (the screen just showed the SR logo on the upper left-hand side and the word "Withdrawal" below). I attempted to refresh, only to get another error saying I could not transfer less than .00001 BTCs (I was transferring more than that). Now my account history shows a withdrawal of X.XXX BTC at 2:11 UTC, with no wallet address listed as its destination although I'd obviously entered it before.

I would really like my BTCs back...thanks very much in advance for your asssistance.
Title: Re: SR Crashed When W/d BTCs, Acct History Shows Transaction w/o Dest. Wallet Addy
Post by: Libertas on May 03, 2013, 02:53 am
I was attempting to withdraw BTCs from my account and move them to another wallet off-site...when I clicked the withdraw button and the transaction started to process, it stopped with an error (the screen just showed the SR logo on the upper left-hand side and the word "Withdrawal" below). I attempted to refresh, only to get another error saying I could not transfer less than .00001 BTCs (I was transferring more than that). Now my account history shows a withdrawal of X.XXX BTC at 2:11 UTC, with no wallet address listed as its destination although I'd obviously entered it before.

I would really like my BTCs back...thanks very much in advance for your asssistance.

Hi gonk,

Could you go to blockchain.info, input the address that you were withdrawing the BTC to and let us know if the withdrawal appears there or not. That will go some way to resolving the issue, and finding out whether your BTC did indeed leave the site or whether they're stuck in SR limbo.

Libertas
Title: Re: SR Crashed When W/d BTCs, Acct History Shows Transaction w/o Dest. Wallet Addy
Post by: scout on May 04, 2013, 09:02 pm
Any update on this, gonk?
Title: Re: SR Crashed When W/d BTCs, Acct History Shows Transaction w/o Dest. Wallet Addy
Post by: newuser1 on May 04, 2013, 09:10 pm
I am not gonk but I experienced the exact same error. The withdrawal does not appear on blockchain.info. It looks like the coins are stuck. I assume everyone else getting this error has their coins stuck too.
Title: Re: SR Crashed When W/d BTCs, Acct History Shows Transaction w/o Dest. Wallet Addy
Post by: scout on May 04, 2013, 09:21 pm
If they haven't shown up on blockchain in 24 hours, send SR Support a message using the link at the bottom of the following page:

silkroadvb5piz3r.onion/help