DrMDA, you must not have noticed the recent demotions of top 3% vendors for breaking the rules. The rules apply to all vendors regardless of their position or rank. Regarding "FE scams", they can be very hard to prove and we do not take action without solid evidence. When a buyer finalizes their order they are stating to the order system that it has been received, they are fully satisfied with it and the order is complete. That is why we cannot offer assistance to buyers that FE. Those buyers must also contact SR Support if they feel that they have been scammed. We look into all reports of scamming behavior by vendors. On the flip side, however, I'm sure that as a vendor you wouldn't want a system in place whereby one or two reports of you FE scamming resulted in your demotion. We cannot demote without solid evidence, and that solid evidence can be hard to find when a vendor is accused of FE scamming. If buyers followed the advice in the Buyer's Guide, the Wiki, DPR's welcome message and the forums to stay escrow there wouldn't be any FE scams - with that in mind, your little "buyer safety doesn't mean anything if much money is being made for SR" comment is ridiculous and entirely unwarranted. Libertas