Not every user received a message stating that they were using archived addresses. In any event, we do recommend in the Buyer's Guide that users should use a new address for each deposit: http://dkn255hz262ypmii.onion/wiki/index.php?title=Buyer%27s_Guide#Getting_Bitcoins ##### All support tickets received an answer - I saw to that personally, so I know that all tickets were responded to, and all affected users that sent a message to SR Support regarding this issue were advised that they could get back in touch with us if there were still any issues with missing deposits or withdrawals. There may have been a delay of 12 hours+ but given the number of tickets received they were all handled as quickly as possible, and within the 24 hour time-frame set out in our policies. We actually try to keep tickets under 12 hours, but when they spike like this it can take longer to get through them. ########## To all users: ########## Libertas