samesamebutdifferent is 100% correct; you have to make at least 30 transactions totaling $1,500 or more, and have been a vendor for at least 6 weeks before you can claim a refund. The terms of the bond were clearly set out when you were upgrading your account, and you agreed to those terms when signifying your agreement with the Seller Contract by clicking 'I agree'; if you do not meet the terms of the bond, you cannot receive a bond refund. Libertas