Hi justanotherlamename, I need you to clarify the situation a little: You say that you made two purchases, and that the first (large order) was not received. The second purchase was a smaller order, and it was received. You then say that you had asked the vendor to cancel the small order and "just go through with the first (the large order??) since it was still processing and the other order hadn't been received when expected" - what other order are you talking about?? There were only two: the large and the small. The large order was cancelled and you were refunded your money for it. This left only the small order, which you say WAS received. What is the "other order that hadn't been received when expected"? Libertas