I know it's a silly question but are you sure you're entering the correct passphrase, and you're using CAPS and spaces (if any) in all the right places? If you continue having problems, you may be experiencing problems with your passphrase; if that is the case, please see the SR Wiki here: http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_passphrase. Sorry we can't be of more help here! Libertas