Hi blster666, Orders are automatically extended by 5 days when a buyer puts them into resolution. If the vendor does not respond with a counter-resolution by the time it is due to be seen by an administrator then you will receive a 100% refund, which will not affect your refund stats. Please see the SR Wiki entry here: http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#How_are_resolutions_decided Libertas