In that case, the established process is to message the vendor asking if they will cancel your order; if they refuse to do so, you may cancel it yourself after 4 days. However, if they put it 'in transit', than you take it to resolution after 10 days and explain the situation to the administrator, including any evidence that may help your case. That will now not need to be done - as the vendor has been suspended, you will simply need to request a 100% refund. I know you might think it is a simple process to match up messages and read every one of them where the vendor has stated to buyers that they will need to finalise, but given how slow things actually are when using Tor and the huge volume of messages that an administrator would have to go through (along with checking the order that the message relates to in order to see which shipping option was selected and if the vendor is right to send such a message) it is simply not possible to do that. In any event: wait the 10 days, hit 'resolve' and request a 100% refund. Libertas