Hi cabbagehead, If the vendor had 35+ transactions and had been selling here for one month or more then he was entitled to ask you to FE before sending. You were completely right not to, of course, but there is nothing in that particular action to suggest that the vendor "tried to scam [you]", so you are being rather disingenuous when you state: "So basically they (SR Support) know he tried to scam me, I stuck to SR escrow protocol and they won't cancel the order." He most likely was trying to scam you, but SR Support decisions must be made on verifiable facts, not conjecture. The process that must take place in such cases has been mentioned all over the forums recently; SR Support do NOT cancel the orders. You must put the order into resolution when the option becomes available to you and request a full refund. Any refund given under circumstances where a vendor has been suspended will not affect your refund rate. As you can see, there is full protection fot buyers in cases such as this when they stay in escrow. Libertas