If a buyer chooses to FE against our recommendations that is their choice, but funds cannot be taken back once a buyer finalises on an order. Silk Road does NOT get involved in situations where buyers make the ridiculous decision to FE. One a buyer finalises, the possibility of taking the situation to resolution is impossible as the transaction is considered finalised (item has been received and the buyer is 100% satisfied with it) - hence 'finalise'. Why doesn't your friend just complete all current orders (if any), take down all listings, go into stealth mode and forget about it? Libertas