It may be something that I'm able to sort out for you from here. Vendor Support will not be able to help you in real-time, only in messages, so no TorChat or anything like that. To give me a better idea of what's happening, please let me know the following: 1.) Have you chosen to set your prices at pre-commission pricing or post-commission pricing? http://dkn255hz262ypmii.onion/wiki/index.php?title=Seller%27s_Guide#Pricing 2.) The amount (USD) that the two listings were for and whether you had the same pricing structure (pre or post-commission) for both listings. As I said earlier, commission is not charged on shipping, but please also let me know the shipping cost. 3.) Whether or not the items were (both) hedged. There is a ~4% hedging fee on all hedged orders, and this is subtracted from the amount you will receive. 4.) The rough time & date of each transaction, if unhedged, to determine if Bitcoin volatility played a part in the amounts paid. (Feel free to PM this last piece of info to me.) Libertas