Hi kimjongill, I'm not entirely sure what's happening there, but please make sure that you are using the latest update for the Tor Browser Bundle and are accessing the correct URL: silkroadvb5piz3r.onion SR Support's login date is not reflective of when they are actually online; it can take up to 48 hours to receive a response from SR Support, but it may take longer at the moment as there is quite a large backlog of messages to go through. SR Support are the only ones who can sort this out in any event, if it isn't just an issue with your Tor Browser Bundle. Libertas