Unfortunately due to the DDoS issues all hands were preoccupied with securing the site and dealing with the aftermath. A vendor must receive X amount of reports before they are suspended, and investigative action is taken when those reports are seen by an Administrator. All buyers please note for future issues with any vendor: if they are scamming, or there are issues (apart from resolution issues), please click the 'report this vendor' link on their vendor page! Libertas