Hi m1573rj, I think you have done all you can in this instance. MrCronk should really have informed you before shipping that he didn't have any Jamaican Highgrade left and asked if it would be alright to send 2 x Chocolate Thai instead, but as he didn't and you have already finalised, nothing more can be done. I don't think it's too likely that MrCronk will send you an alternative as compensation but perhaps you could suggest that he send you a gift code that can only be used in his store? Perhaps this way there might be a chance to salvage a possible future business relationship. Libertas