Hi wizzy, Could you clarify the situation a little? You say you can't access your account, yet you state that one of your orders was canceled and the other you are awaiting on information on from the seller which would imply that you are indeed able to access the account. Are you able to access your Silk Road account that you made the orders from? The only way for someone to gain access to your account and move BTC from it with your PIN is if you entered the information on a phishing site. You can read more about phishing sites on the SR Wiki page here: http://dkn255hz262ypmii.onion/wiki/index.php?title=Trust_and_phishing ALWAYS make sure you are visiting the correct site: http://silkroadvb5piz3r.onion If your BTC are gone from your account then there is unfortunately no way to get them back. All Bitcoin transactions are irreversible by their very nature. Libertas