Hi android465764E, You are absolutely right not to finalise for this vendor. As you are well aware there is no need to finalise until you have the product you ordered in your hands, and it is as advertised on the vendor's listing. Once you enter the resolution center the order will not auto-finalise. The resolution process is very easy; you simply hit 'resolve' and you're taken directly to the resolution center. From there you have two options: You can state your case and propose either an extension of X amount of days, or a refund - full or partial. The vendor is free to either accept or reject your proposal and offer a counter-proposal, just as you are free to accept or reject a vendor's proposal and offer a counter-proposal of your own. If you request a refund when the auto-finalise date is not yet near then an Administrator will usually extend the resolution by 5 days, though this may not be the case given the shipping method that you paid for. When an extension is agreed upon the issue will not come to the attention of an Administrator again until the extension period runs out. However, both parties are free to come to an alternative agreement within the resolution center during this time. If an agreement cannot be reached between the vendor and the buyer then an Administrator will make a decision based on the information available to them. This decision is final. For this reason it is important to furnish all the evidence that you have to support your case during the resolution process. Entering resolution itself will not affect your stats, however if you are issued a refund either full or partial, your refund rate will increase. You are also completely within your rights to name and shame this vendor as they are acting very suspiciously indeed. Libertas EDIT: You can read more on the SR Wiki at the following links: http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Order_questions http://dkn255hz262ypmii.onion/wiki/index.php?title=The_ordering_process