Silk Road forums

How do I change my PIN?  The wiki is down and has been for days.
Thanks in advance.  Stay strong, roaders!

Hi The Advocate,

The Wiki is currently up - if the page does not load, go to the address bar and if it looks like "http://dkn255hz262ypmii.onion:8088/wiki/", just remove the ":8088" part and you'll be able to get to it fine.

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_PIN.

Libertas

I've got about 30 transactions under my belt so far, all have passed without a hitch until my most recent order.

I've never had to resolve an order, and I've never auto-finalized, so I'd appreciate some advice on how to proceed...



On Thursday 25th I placed an order.
It was marked "in transit" on Friday 26th.
The listing specified next day delivery, so I was expecting it to arrive on Saturday 27th.
It didn't, and then that morning the first wave of the recent dDoS attacks began.

I was unable to contact the vendor until Tuesday 2nd.
They advised me that it had actually been sent out the day before, Monday 1st. As the listing specified 1st class post, I assumed it'd be here by now, even if it was posted only a couple of days ago.

In short, I ordered some product 7 days ago and it hasn't yet arrived - even though the vendor specified next day delivery.

Now, I messaged the vendor again asking about their re-ship policy. They said I had to wait 14 days before they would consider a package to be lost. Annoying, but fair enough.

However, they also asked me to "just finalize and I'll send you back your coins straight away". I politely said that I'm not going to finalize until I have some product in my hands. I've had no further response.


What would you suggest I do? The auto-finalize date is 10 days away, the vendor's 14 day missing shipment policy is 7 days away.
I've never had to use the "resolve" button before, but it looks like I may have to.
I'm in the UK, and in my eyes one week is plenty of time to get an order to someone.

If I hit resolve, what is the process? And how will it affect my stats?

The vendor has only been trading for a short time, and no longer has any active listings. I won't name them because I don't think that's relevant at this stage.

Advice please?

Hi android465764E,

You are absolutely right not to finalise for this vendor. As you are well aware there is no need to finalise until you have the product you ordered in your hands, and it is as advertised on the vendor's listing.

Once you enter the resolution center the order will not auto-finalise.
The resolution process is very easy; you simply hit 'resolve' and you're taken directly to the resolution center. From there you have two options:

You can state your case and propose either an extension of X amount of days, or a refund - full or partial. The vendor is free to either accept or reject your proposal and offer a counter-proposal, just as you are free to accept or reject a vendor's proposal and offer a counter-proposal of your own.

If you request a refund when the auto-finalise date is not yet near then an Administrator will usually extend the resolution by 5 days, though this may not be the case given the shipping method that you paid for.
When an extension is agreed upon the issue will not come to the attention of an Administrator again until the extension period runs out. However, both parties are free to come to an alternative agreement within the resolution center during this time.

If an agreement cannot be reached between the vendor and the buyer then an Administrator will make a decision based on the information available to them. This decision is final. For this reason it is important to furnish all the evidence that you have to support your case during the resolution process.

Entering resolution itself will not affect your stats, however if you are issued a refund either full or partial, your refund rate will increase. You are also completely within your rights to name and shame this vendor as they are acting very suspiciously indeed.

Libertas

EDIT:
You can read more on the SR Wiki at the following links:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Order_questions

http://dkn255hz262ypmii.onion/wiki/index.php?title=The_ordering_process

He ripped me off as well.  I had ordered from him two times before and both times got the order.  He was incredibly fast with the shipping and had me tracking info within an hour or two of placing the order.  I always received them within 2-3 days.  The third time I ordered, he asked me to FE.  I reluctantly did because I had received his other orders so quickly and he had a really good rating.

Since then, he gave me a fake tracking number the same day I ordered.  I messaged him about 5 times and after 4 days I got a message back saying that someone had hacked his account and was giving out fake tracking.  He asked me to tell him what I had ordered and my address again and he would re-ship it.  I did what he asked and that was on Tuesday and I have still had no response.  I have sent him several messages and no response.

I know that because I Finalized Early there is likely nothing that I can do.  This is the first time I have been ripped off for a fairly large sum on the site, so it saddens me.    I reported him to SR, but haven't heard anything back.  He is still getting orders like crazy though, and I am sure that all those people are going to be disappointed as well.  I still see FE on 75 percent or more of them.  Is there anything else I can do to stop him from ripping people off?  This is my first post, so not sure how this works.  Thank you

Hi muse2013,

Welcome to the forums. Sorry to hear about your misfortune; the only thing you can do is report the vendor to SR Support and never FE for any vendor in the future, even if you have made successful purchases from them before. SR Support cannot do anything about orders that are not kept in escrow. As far as they are concerned, 'finalised' means that the order was received and everything was satisfactory. If there's a problem, that is what the Resolution Center is for.

99% of the time you will be able to find a vendor offering the product you desire that does not require FE. Sometimes it may be a little pricier but personally speaking I would rather pay $10 or so more for an order that will remain in escrow. As I said to just4kikzz though, it's a hard way to learn never to FE.

Sorry that we can't be of more help in this instance.

Libertas

trying to register
i get
We are doing server maintenance. New registrations are temporarily closed.
how do i get around this???

Hi bonet,

Registrations are not closed - I just registered a test account to check; are you sure you're visiting the correct address?
You should ALWAYS be accessing Silk Road at the following URL:

silkroadvb5piz3r.onion

Libertas

Locked as resolved - thank you, mdpro.

Libertas

hoffmans i got from JOR, gonna go to oblivion or oz not sure which yet but wish me luck please!

and also would like to know some of your favorite movies to watch on psycadelics?

Haha, good luck!

I was attempting to withdraw BTCs from my account and move them to another wallet off-site...when I clicked the withdraw button and the transaction started to process, it stopped with an error (the screen just showed the SR logo on the upper left-hand side and the word "Withdrawal" below). I attempted to refresh, only to get another error saying I could not transfer less than .00001 BTCs (I was transferring more than that). Now my account history shows a withdrawal of X.XXX BTC at 2:11 UTC, with no wallet address listed as its destination although I'd obviously entered it before.

I would really like my BTCs back...thanks very much in advance for your asssistance.

Hi gonk,

Could you go to blockchain.info, input the address that you were withdrawing the BTC to and let us know if the withdrawal appears there or not. That will go some way to resolving the issue, and finding out whether your BTC did indeed leave the site or whether they're stuck in SR limbo.

Libertas

I must have created a couple of different usernames and associated one of them with my email address I want listed on this username.  How do I change it?  When I try to, it tells me "that email is already associated with a different username"?  Please advise 

Thank you to anyone who can help me!

All the best,
llwrstlr

Hi llwrstlr,

The only way to change your current forum email address to the one you want to use is to log in to the account that is currently using it and change it to something else.

Libertas

EDIT: Locking as resolved.