Silk Road forums

Well actually I just mentioned that there had been no response from the seller, when I updated the resolution after a few days unanswered, and it has just been resolved, I  got a 100% refund and kept my record clean!  so I'm as happy as can be, thinking of my next order.

Thanks to this community which oozes awesomeness!!!

Excellent, glad to hear it! Best of luck with your next order!

Libertas

Well, they finally posted, even though blockchain said there was nothing there, weird. Took over 24hrs. At least I have them back : ) I've learned that sending directly to SR takes over 24hr, but sending to a wallet, then SR, take a 1-2 hours. Not sure why. Thanks everyone.

I presume that if you check the address now it shows that the transfer shows up?
If they did not appear when you were checking the address earlier at blockchain.info then they were not sent when Bitinstant told you they were sent. A lot of people seem to be experiencing similar delays with Bitinstant recently, and it is entirely on their end, not Silk Road's.

Im having the same issue, i sent BTC from blockchain to SR and they havent showed up in my SR account.

sockadueblue, please see the Silk Road Wiki entry here:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Why_isn.27t_my_deposit_showing_up_in_my_account.3F

Why isn't my deposit showing up in my account?

It can take up to 6 hours for a deposit to be confirmed on the blockchain, processed, and credited to your Silk Road account. If your deposit still hasn't shown up, first check that it is showing up on the blockchain by searching for your deposit address on a site like blockchain.info. If your transfer doesn't appear here, then it was never sent and you need to find out why from the person or organization who initiated the transfer. If the transfer does appear, then there could be a problem on our end and you should contact us.

Thread locked as resolved.

Libertas

So I had a relatively large placed with a vendor and now when I click his name from messages to go to his vendor page, it just goes to the message like he doesn't exist. I felt like I was being scammed for a long while, I had to FE for an item worth about 250$. Now it's about a month down the line, he said he re-shipped it a week ago, and then he said he would give me the tracking number but never did for the re-ship. He also never gave me a tracking number for the first one he sent. It's like he never sent anything. Nothing has showed up. I've made other transactions no problem. The vendor name is Larghetto

Hi elementnature,

If a vendor's page does not show up when you click their name, that means that they have been stripped of their vending privileges - usually for scamming.

I'm afraid there is nothing that we can do in these situations if a buyer has chosen to FE. Silk Road can not protect you in situations where you willfully leave the protection of escrow.

Please see the following entries in the SR Wiki:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Buyer%27s_Guide#Escrow

Escrow

Our commitment is to total satisfaction for every purchase you make here. If your package never arrives or is not in the condition you expected, you may have a chance at a full or partial refund of the purchase price. Just click "resolve" next to your order. Our resolution center gives you total flexibility in working out a mutually agreeable outcome with your vendor, whether you want to request a full or partial refund, release payment to your vendor, or extend the time you wait for arrival. In the rare event that an agreement can't be made, Silk Road admins will be right there to mediate and investigate if necessary. The vast majority of orders are filled exactly as expected, but to avoid even the rare hang up, we strongly encourage you to read your vendor's feedback and ask questions of them ahead of time.

NEVER go around the escrow and pay a vendor directly. We will be totally unable to protect you in this event and the vendor will have much less motivation to serve you well. People HAVE been scammed this way. If a seller requests that you pay them directly, please let us know so we can address the situation.

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I.27ve_already_finalized_my_order.2C_but_am_having_problems.

I've already finalized my order, but am having problems.

Unfortunately that means payment has already been released to your vendor and we cannot offer support for that order anymore. You'll have to work out your issues with your vendor directly.

Never, ever FE. If buyers stopped FE'ing, they would stop being scammed.

Thread locked as resolved.

Libertas

No it's showing what the balance would have been minus the listing that was duplicated.

Sorry, just a little confused from the wording:

Did you get charged for the original item?
Did you get charged for the duplicate item, or did it go through and just not charge you for it?
What does your 'account balance' currently show?

Libertas

Hey lib

Does not state in his profile anything about signatures. I thought this was common knowledge, especially among responsible vendors. With the recent arrests of people via controlled delivers, now is even more important to be safe. CrystalShip is putting people at risk!

Some vendors do require a signature on orders; it is entirely up to the vendor whether they wish to do this or not and it is something that should be clarified with the vendor before ordering from them.

Both parties must take responsibility for the action and inaction that led to this occurring.

Libertas

CrystalShip sent me a express package that took two days to get to my house. He forgot to waive the singnautre, so when the mailman knocked on my door, and asked me to sign a slip for a package that had felony narcotics in it, I declined. After messaging CrystalShip this is his responce,

"You asked for express and USPS asking for a signature is always a risk with express because the USPS personnel sometimes fail to change it in the computer. Most people on SR have had to sign for a package like that at one time or another and the fact is, if you bothered to discuss the matter with an attorney, signing for a package does not make culpable for its contents nor does not signing for it absolve you of possession, IF they can show that after receiving it, you opened it, aware of the contraband within and made no effort to report it to authorities. I've certainly signed for my share of packages"

I am out $150 because of his mistake, and he refuses to take responsibility! No drugs, no money. Thanks crystalship!

I think I replied to you in another thread about this but you should certainly take the item to resolution and state your case to the administrator. If you purchase something that the vendor states you won't have to sign for, but are then asked to sign for anyway, it is not your fault.

Libertas

Hi guys,

I was just wondering why I get an error message every time I try and upload a photo to any of my listings. It just says

"Sorry, an error was encountered.

We could not process your request. (ext)"

Any help would be greatly appreciated,
Thanks,
Thurgood.

Hi Thurgood Jenkins,

Try the following and see if it solves your problem:

http://dkn255hz262ypmii.onion/index.php?topic=156125.msg1092118#msg1092118

Libertas

EDIT: Moved to Technical support.