Then perhaps the site admin should shorten the time from an order being marked "in transit" to the time the "resolve" button becomes available. At least for US domestic orders(which most of the scams have been), 10 days is a long time... no good vendor(even with delays) gets it to me in less than 5 days. If it's taking longer than that, clearly there's an issue.
Fest
I agree, Festivalia, but it takes time to complete an investigation - accounts are suspended whilst this takes place - and the potential for a situation to arise whereby a vendor is suspended, money is returned to buyers, but then the vendor is found not to have broken any rules and it was all a result of something out of their control (postal issues etc.), leaving them with no product and no money is simply too high, and that can't be allowed to occur. The decision to suspend a vendor's account is not taken lightly and for that decision to be made it requires the strongest indications that something that violates the terms of the Seller contract is indeed occurring.
The majority of these scams - virtually all of them, in fact - would be prevented if buyers took Silk Road's advice and did not Finalise Early. This would most certainly lead to decreased investigation times, and thus the possibility of being able to release buyer funds back to them much sooner as the investigation would be completed in a much shorter time-frame.
I should point out, though, that I'm certainly not belittling the situation; it frustrates all of us when vendors scam buyers, but due-diligence and personal responsibility are needed to prevent these scams from being able to get off the ground in the first place. You're a huge asset here, helping to root out scammers, and I commend you for the time you put in to doing that, but we - as a community - cannot allow the decision to suspend a vendor account in a free-market economy to be made on a whim. If we do that, we abandon the principles of the free-market and in abandoning those principles we abandon any hope of securing personal freedom, losing it to the venomous claws of market regulation.
Libertas