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Customer support / Re: Scammed by Mrbuddha
« on: July 25, 2013, 05:20 pm »so I got scammed by Mrbuddha for $500 in a MP to BC transaction. I got an email stating that the money had been returned to my account - signed Silk Road Staff. Is that just part of the screw job or what?
Silk Road can not offer support for Bitcoin exchange purchases and we recommend that you do not buy Bitcoin from exchangers operating on Silk Road. Please re-read the Buyer's Guide, and read the FAQ section of the SR Wiki:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Buyer%27s_Guide#Getting_Bitcoins
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_need_help_with_a_bitcoin_transaction_from_a_Silk_Road_vendor.
The message you received is automatically sent when a vendor cancels an order. Under normal circumstances a buyer pays X amount for the item that they are purchasing. However, you did not make any payment as the listing was for $0.00, therefore there was no payment to return to your account. Again, Silk Road can not offer support for Bitcoin exchange purchases as they can not - by their very nature - be held in escrow.
However, we do need buyers who choose to engage in such transactions that get burned to report them to SR Support on the main site in order to give us grounds to investigate a vendor and suspend them if we find evidence of scamming or rule breaking.
Libertas