Hi all, My apologies to those of you experiencing slow Customer Support response times. All tickets are to get a response in under 24 hours; if you sent in a Support ticket and it has had no response within 24 hours from the time you sent it, please re-send it. We are implementing changes to ensure that messages can not be missed in future, and again, I apologize for any inconvenience that any delays in responding to your tickets may have caused. Libertas