Silk Road forums
Discussion => Off topic => Topic started by: rosannebar on February 09, 2013, 06:43 pm
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So I have always used the bitinstant, zipzap, walmart pay method. (deposited to blockchain)
Last night I put in, lets say a shiny 500 bill. Got 466 bitcoins in my blockchain by the time I checked. Usually its there way before I get home.
This morning, I did the exact same process, got home much later, lets say coming up on 2 hours now, and block-chain has not shown my deposit yet. Still sitting at good old 466.
I have a confirmation email like you generally get. But no coins yet. Has anyone else had this problem? Not sure if I should contact bitinstant, or zip zap.
Grrrrr, always something, you know? I hope its just a slight back up or something.
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It also says, *this website (blockchain.info) is asking to store data on your computer for offline use *allow, never for this site, not now* * I have no idea what that is, so I always just click no.
You Received
20.85819 BTC ($ 280.23)
Value at time of transaction $ 467.0 < this is a copy paste of what it says on last nights thing. Keep in mind, every other time I log on, it has 460, or 480.
Honestly if somehow I lost the 500 I put in a couple hours ago, I will never use SR again. For someone that scrapes by and saves to make a purchase, to simply lose it, would deflate me like a balloon. I'm hoping it's just a slow day or something. Anyone have this exp before?
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Hit up zipzap, check the conformation email to make sure it say "executed" if not call them or email em
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Not to worry dude.
I've had it take up to 4 hrs to complete.
I'd wait a few hrs before panic.
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I am right at the 4 hour mark now.
Trying to play it cool. But when you have a wish list, finally get the coin to get it, and a huge chunk of your coins stop to visit the moon before they show up, you tend to worry :/
Seriously tho, guess I will wait and see how it goes. Here is to hoping. Thanks for the replies.
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Well, did you use any of the same info on the 2nd transaction as you had on the 1st? Same email address? Same bitcoin deposit address? Same name? Same birthdate? Exact same amount? If so, the 2nd transaction was caught by the fraud filter at bitinstant because the system thinks it is an accidental duplicate transaction.
Contact bitinstant support and they will have to push it through manually for you.
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I never thought of that. It was an exact same amount, same info, however there was a day in between. and the other coins had already deposited yesterday, confirmed and all that junk.
I contacted support, have not heard back from them, but thanks for that idea. Sounds reasonable.
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You said "last night" and then "this morning" -- so I assumed there was NOT a day in between. Did I read that wrong? It's basically anything within a 24 hour period ... so your first deposit "last night" started the 24 hour period ... which means if you then made another deposit "this morning," that would still be within the same/initial 24 hour period.
I only know this because back when I used to buy bitcoins that way, I had that problem a few times. Annoying as shit because it happened even when I used a different bitcoin address and different amount.
Still, keep bothering bitinstant support until they push your transaction. This is an issue on their end and they claim that they will refund you their "fee" if the mistake is on their part (and it is). However, they won't refund the fee unless you specifically ask --- seems they like to get away with what they can sometimes.
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Yeah SCOUT your right. It wasn't a full 24 hours. More like 19 hours or something.
I have sent them 2 emails so far, going for a 3rd. Have yet to hear back.
The damn confusing part is the confirmation emails. First from bit instant then from zip zap. You would think if it hung up with a fraud alert they wouldn't send that all good email out.
Well, here I go. I am predicting a long weekend of trying to fix it and having no luck.
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Did you check blockchain.info with your btc address to make sure they didn't send the second one? I think it gets stuck in Bitinstant's system sometime AFTER the zipzap stuff. It goes through Moneygram/ZipZap just fine, and then gets caught by the fraud filter in bitinstant's system.
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You called it scout.
Support from bitinstant got back to me. Said, * will forward to tech support, will take one business days to do manual transfer *
To which I replied, so your basically telling me, I will spend all day monday waiting for them to do this, and possibly have my funds on Tuesday.
He said, * in the future stagger the amounts by 50 or so, to avoid it getting caught up like this *
So frustrating. But that is what it was, to of the same amounts in 2 short of a time period. A disclaimer or some type of warning would be nice on bitinstant.
Really stole my thunder, but live and learn I suppose.
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Bullshit though because it's happened several times even when the amounts are different. Oh well.
They should be pushing it through for you IMMEDIATELY ... they usually do that for people as soon as they realize what happened. After all, they have your money, you don't have the coins, and who knows how the market will fluctuate.
Did they at least offer to reimburse you their 4% fee? They should since they advertise that they will when the error is their fault.