Quote from: Jediknight on February 06, 2013, 07:16 pmNot to be negative but here is my Honest KUSHKUSH experience:- A few weeks ago I jumped on your sample of fishscale uncut coke. You made a forum posting about it and I was the first one on it.- I Paid for a small sample but I made a wrong shipping choice (whoops, I picked 'shared shipping' or something labeled that you labeled wrong ,that I thought it meant that we both shared the shipping cost on the sample, sorry. ) I notified you about it and you said I made a wrong choice for shipping and that was it. Left me hanging.No resolution, the order went unfullfilled!!. I had to cancel it after a week of nothing.Dude, you should have: 1.) For a lousy few bucks you could have covered the mistake shipping choice and sent it out anyway.or 2.) Offered to cancel the order for me, so I could re-do the order right away instead of letting go into cancel after a few days. . holding up my money and making me wonder what is up. .or 3.) Offer to cover the shipping if I buy a full order of a gram or more. That way, you at least get an order and even more money out of me! Why not?I never been back since. I figured you hated me for being a pain and I can't risk making an order now.Here is my stats, I'm a good customer. I'm loyal to my favorite vendors and I write positive reviews. Total transactions: 17Total spent: $1050.79Refund rate: 0%Auto-finalize rate: 0%Member for: 2 monthsSo, I think you could work on customer support feedback and learn how to make any order (good or bad, mistake or not) into money in your pocket. For god sake, take any order you can get and find a resolution so you can take people's money and not abandon the order over a few dollars.All this nonsense over a few dollars short on shipping because I made a mistake on my part choosing the wrong shipping option that you labeled in a confusing way. My account always has money in it, ready to spend, but I won't repeat the same order twice without a resolution.Let me know how I can assist you in being a better vendor. I still would really like to try your uncut coke. I'm scared to order now. Fix me, make me feel as comfortable to order as my favorite vendors do. Treat me with respect and I will keep throwing money at you. . each week on payday, Thursdays- like clockwork. .. simple customer to make happy. I'd like to assist any way I can. Let me know if you want me to delete this post . Just MSG me and its done.-------------- UPDATE to the above post:----------------KushKush has recently contacted me and made a very good effort at correcting the issue. He explained he read the post and wanted a chance to make it better. I couldn't ask for anything more from a vendor. KushKush is going the distance to improve customer support and satisfaction.Let's just say I'll be ordering shortly and I feel confident it will go great.Thanks to KushKush!