Silk Road forums

Discussion => Silk Road discussion => Topic started by: brasky on April 29, 2013, 11:25 pm

Title: Disable auto finalize while site is down
Post by: brasky on April 29, 2013, 11:25 pm
I have an order with MarijuanaIsMyMuse who from all accounts seems to have turned into a selective scammer recently. I dont want my order to auto finalize while I cant access to dispute it. Will my order auto finalize even if the site is down for the next few days?
Title: Re: Disable auto finalize while site is down
Post by: heavysmoker on April 29, 2013, 11:39 pm
Your order will not auto finalize, DPR turns off auto finalize when the site goes down
Title: Re: Disable auto finalize while site is down
Post by: cantellya on April 29, 2013, 11:49 pm
That is the reason why I logged in- to ask this question. Thanks for the answer!  8)

Best of luck DPR and the SR team.. I'm staying put, and have faith that the good guys will prevail. (The SR being the good guys, of course.)
Title: Re: Disable auto finalize while site is down
Post by: Mcrad on April 30, 2013, 12:00 am
boom:)
thanks so much guys!


Long live SR:)
Title: Re: Disable auto finalize while site is down
Post by: grahamgreene on April 30, 2013, 08:40 am
Your order will not auto finalize, DPR turns off auto finalize when the site goes down

It is important to note that auto-finalisation has only been turned off once when the site has been down (recently, due to the extended outage).
The general rule for orders is that if it has not arrived by day 10, place it into resolution requesting a 5 day extension. Extensions kick in after the 17 day auto-finalise period has expired, so if you put it into resolution on day 10 requesting a 5 day extension and it is accepted, it will be another 12 days (the 7 day period that is left, plus the 5 day period requested) before an Administrator sees it again in the resolution center.

Once an order is in the resolution center it will not auto-finalise. It is also considered bad etiquette to wait until the moment before auto-finalisation to request an extension as the vendor will be expecting their funds to be released to them on day 17, only for the order to be put into resolution at the last minute and an extension being requested.

This will generally protect you for most site outages as they have rarely lasted longer than a day or two in the past. This case is a little different, and the site is expected to be down for at least a few more days, but employing the process above in future will give you peace of mind, if nothing else.

- grahamgreene