Silk Road forums

Support => Customer support => Topic started by: cdalen on April 13, 2013, 05:49 pm

Title: Where is Three?
Post by: cdalen on April 13, 2013, 05:49 pm
Does anyone know what's going on with the vendor Three? I placed an order with them on Wednesday, but the order is still processing, and they haven't logged in for 3 days. Also, all of their listings disappeared overnight. I'm not sure if an admin took the listings down or if the listings were automatically removed.

I have the option to cancel, which I will probably do, but first I wanted to see if anyone heard any news about where Three has been. I hope he/she is all right.
Title: Re: Where is Three?
Post by: grahamgreene on April 13, 2013, 07:11 pm
Quote from: cdalen on April 13, 2013, 05:49 pm
Does anyone know what's going on with the vendor Three? I placed an order with them on Wednesday, but the order is still processing, and they haven't logged in for 3 days. Also, all of their listings disappeared overnight. I'm not sure if an admin took the listings down or if the listings were automatically removed.

I have the option to cancel, which I will probably do, but first I wanted to see if anyone heard any news about where Three has been. I hope he/she is all right.

Listings are automatically taken down if a vendor has not logged in for 3 days. I would strongly advise canceling the order when the option becomes available to you, and consider re-submitting it if/when Three comes back for business (if you feel comfortable doing so).

- grahamgreene
Title: Re: Where is Three?
Post by: samesamebutdifferent on April 13, 2013, 09:16 pm
I didn't know about that about the listings mr greene, thanks.
Title: Re: Where is Three?
Post by: grahamgreene on April 13, 2013, 09:20 pm
Quote from: samesamebutdifferent on April 13, 2013, 09:16 pm
I didn't know about that about the listings mr greene, thanks.

I think I've been here too long!  :P
Title: Re: Where is Three?
Post by: samesamebutdifferent on April 13, 2013, 09:24 pm
Quote from: grahamgreene on April 13, 2013, 09:20 pm
Quote from: samesamebutdifferent on April 13, 2013, 09:16 pm
I didn't know about that about the listings mr greene, thanks.

I think I've been here too long!  :P

Longer than me for sure! I see you have done all my work for me in customer support overnight, love your work  :)

+1k
Title: Re: Where is Three?
Post by: grahamgreene on April 13, 2013, 09:45 pm
Quote from: samesamebutdifferent on April 13, 2013, 09:24 pm
Longer than me for sure! I see you have done all my work for me in customer support overnight, love your work  :)

+1k

'Spirit of community' and all that.  ;)
Title: Re: Where is Three?
Post by: cdalen on April 14, 2013, 12:45 am
Thanks for the info, grahamgreene. I didn't know listings were removed automatically after 3 days.
Title: Re: Where is Three?
Post by: grahamgreene on April 14, 2013, 01:06 am
Quote from: cdalen on April 14, 2013, 12:45 am
Thanks for the info, grahamgreene. I didn't know listings were removed automatically after 3 days.

You're very welcome, cdalen.
Title: Re: Where is Three?
Post by: cdalen on April 18, 2013, 12:13 am
UPDATE: My order arrived today and all is well. I suppose I just must have gotten a bit too impatient.
Title: Re: Where is Three?
Post by: scout on April 18, 2013, 12:14 am
Glad it arrived!  :)  I'll lock the thread as resolved.