Silk Road forums

Discussion => Silk Road discussion => Topic started by: shoehorn on August 25, 2012, 12:39 pm

Title: Is there a way
Post by: shoehorn on August 25, 2012, 12:39 pm
To gt a list of all purchases fe'd or not. About 3 weeks ago, I fe'd for some pk's but lost track of the purchase. Is there any to track this down?
Title: Re: Is there a way
Post by: grahamgreene on August 25, 2012, 12:59 pm
To gt a list of all purchases fe'd or not. About 3 weeks ago, I fe'd for some pk's but lost track of the purchase. Is there any to track this down?

Hi shoehorn,

You can message SR Support from your SR account with the value, date and approximate time of the transaction and they should be able to track the info down for you. However, this would be a very, very low priority for them, and there's a possibility that you will get no help at all. This isn't Amazon or eBay, and the admins have a lot more important things to attend to. The fact that we have any type of customer service, for the kind of business this is, is absolutely amazing.
It is your own responsibility to keep secure records of your purchases.

One way that I use to keep track of packages that get automatically deleted from my account history after 10 (+/-) days is to mail the transaction details (order number etc.) to myself. It will then stay there for a month before being automatically deleted, or deleted by myself when the package arrives and I'm satisfied with the contents.

- grahamgreene
Title: Re: Is there a way
Post by: anonaddict on August 25, 2012, 06:30 pm
To gt a list of all purchases fe'd or not. About 3 weeks ago, I fe'd for some pk's but lost track of the purchase. Is there any to track this down?

in silk road.... Click account. Then view feedback.

This will allow you to find the vendor and the product that you ordered through. If you need to get the transaction number than you need to contact silk road support