Silk Road forums
Support => Technical support => Topic started by: Branflakes92 on July 15, 2012, 05:20 pm
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I placed my first order a few days ago and the vendor asked me to finalise early. I am ok with this due to the vendor's good reputation but I cannot seem to be able to do so. I have been told to go to my "orders" page but I can't find any button that allows me to do so!
Help would be appreciated!
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The finalise button only gets available after 3 days.
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Thats not true, i placed several orders a few days ago, and all were able to finalize immediately.....
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Sorry, that was incomplete, the finalise button only gets available after 3 days for new vendors. If Branflakes92 couldn't see the finalise button, maybe it was because he had ordered from a new vendor.
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Thanks for the info, was about to ask the same question. Looks like I'll be waiting on my gear. Damn.
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Out of curiosity OP when I try to FE I can see the options to finalize or resolve but neither are clickable. Order is marked in transit so I assumed I could FE.
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Thanks for the replies everyone. The vendor has been on SR for nearly a year with many transactions so I'm guessing that isn't counted as new. Has been 4 days since I ordered and still cannot finalise. There is no option for resolve or finalise etc, only cancel which is greyed out. Item status says 'processing'.
Am waiting on a response from the vendor to see what they suggest!
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Sorry, that was incomplete, the finalise button only gets available after 3 days for new vendors. If Branflakes92 couldn't see the finalise button, maybe it was because he had ordered from a new vendor.
Ahh thanks for that, I though it was a problem with SR.
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I am having the same exact problem as OP, actually I came to the forums specifically to ask about this. I made my first order about 2 days ago from a seller who also wants me to FE, but there is no finalize button anywhere on my orders page. What is going on??
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If the vendor is new (less than 35 transactions or newer than 1 month) the order must first be put in transit by the vendor. 3 days later the finalise button will get visible to you.
New vendors are not entitled to ask for FE. The 3 days finalise delay is there to enforce this policy.
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Thanks for the replies everyone. The vendor has been on SR for nearly a year with many transactions so I'm guessing that isn't counted as new. Has been 4 days since I ordered and still cannot finalise. There is no option for resolve or finalise etc, only cancel which is greyed out. Item status says 'processing'.
Am waiting on a response from the vendor to see what they suggest!
You cannot finalise until the order is marked as 'in transit'. However I would highly recommend that you stay within the safety of the escrow system. Who is the vendor that is requiring FE?
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I'm having the same issue. The vendor isn't new and has a decent amount of transactions. hmmm
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Same issue here. Made three orders of which two are on processing from a few days without allowing me to FE (they are vendors from a lot of time with plenty of transactions).
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grahamgreene was right. The option to finalize wasn't available until the vendor changed the status to "in transit."
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It needs to be marked in transit although venders should not be asking for FE unless they have 35 successful transactions :)
may have repeated people, didn't read all posts, sorry :P