Quote from: DShytor on October 06, 2012, 03:34 pmDoes anybody know how exactly this pin reset process really works? There is an entire page in the SR Wiki on this pin but it explains absolutely nothing. I've made my 5 failed guesses and received the PIN reset email from SRS. It has been sitting in my inbox unopened for 8 days. For the first few days I went crazy thinking something was wrong with that message because I couldn't open it, even though I could open other mail. Then I saw a post on this forum implying that I wouldn't be able to open it until 7*24 hours after it arrived. Well it is now over that number of hours; my inbox says the message's freshness is "8 days" but I still cannot open the message, never mind reply to it.I have a buncha bc's locked up here now and it's very frustrating to not be able to do anything with them. This is driving me crazy over here. Anybody know what I should do? Is this normal behavior or do I need to contact SR Support?:-(DSIn order to reset your PIN you will have to follow the process detailed in the first post of the following thread (under the title "The Infamous PIN":http://dkn255hz262ypmii.onion/index.php?topic=35926.0I have pasted it here for your convenience:Quote from: squidShepherd on August 15, 2012, 08:13 amThe Infamous PINSupport gets more PIN related messages than anything else. They'd get half as many of these or less if everyone understood the reset process a little better.1. Enter 5 incorrect PINs to lock it. At this point an automated message will be sent to you by Support, notifying you to reply "in 7 days," meaning after at least 7 days, to have your PIN finally reset.2. Wait 7 days. Not 4 days, not 2 days, and certainly not 5 minutes. Feel free to wait 14 days, just make sure it's 7+.3. Reply and wait for new message telling you to log out and in.4. Log in and set new PIN.Why does Support make you wait 7 days to have your PIN reset? It's in case your account has been compromised, and someone else is attempting to empty your wallet. Assuming any identifying information may be compromised with your account, the one thing Support can do is give you a week to find out that someone else locked your PIN and message them that it wasn't you, before they can take your money.You should be able to open messages once you receive them, there is no facility for 'timelocking' a message. Please read the PIN link in my signature; if it doesn't answer your questions, then contact SR Support.- grahamgreene