Quote from: johnmtl on September 26, 2012, 02:47 am :oSo I had a recent client who purchased some product and left me a 3/5 rating.I just noticed that now I am at 98.9% and not 100% positive feedback like I was prior to the feedback.I contacted the client and asked him if everything was alright and if he was happy with his buds as soon as I saw the 3/5I asked him why he chose to give me only a 3/5 and he said "he expected it to be better" even tho he left a positive note in the feedback.I'm not upset about him leaving a 3/5 if its deserved, but everyone else who has received the same product has left a 5/5 it kinda erks me.I guess SR needs to make a more intense feedback system so peoples points get across, but ratings don't take a hit unless its warranted.I actually noticed that myself earlier when looking at your profile, I thought it must've been a mistake given the comment he left! ???