Quote from: dirtymind901 on July 18, 2012, 01:06 pmAre you fucking kidding me? FIrst i have to wait 1 full week for my bitcoins to get to SR, and now when I finally was about to order I need to enter a PIN which I cant remember, and it takes 1 week for it to reset!?!?WHY?Is there no admins on this site that can make it faster??----The reasons "WHY?" are (at the bottom of the quote):Quote from: squidShepherd on August 15, 2012, 08:13 amThe Infamous PINSupport gets more PIN related messages than anything else. They'd get half as many of these or less if everyone understood the reset process a little better.1. Enter 5 incorrect PINs to lock it. At this point an automated message will be sent to you by Support, notifying you to reply "in 7 days," meaning after at least 7 days, to have your PIN finally reset.2. Wait 7 days. Not 4 days, not 2 days, and certainly not 5 minutes. Feel free to wait 14 days, just make sure it's 7+.3. Reply and wait for new message telling you to log out and in.4. Log in and set new PIN.Why does Support make you wait 7 days to have your PIN reset? It's in case your account has been compromised, and someone else is attempting to empty your wallet. Assuming any identifying information may be compromised with your account, the one thing Support can do is give you a week to find out that someone else locked your PIN and message them that it wasn't you, before they can take your money.Quite simply it is your responsibility to remember your PIN. Why do so many people lack an understanding of 'responsibility' and get all riled up when they are asked to act so?! I blame the internet. And Rock 'n Roll music. And the Teletubbies.@ Krisdanz:No, SR is not compromised. Well, it MAY be, but that is why we use PGP to encrypt all sensitive information. The PIN system is in place for the above reasons; namely to protect your Account from being emptied of Bitcoin should an attacker somehow gain access to it. It's in place for the protection of members - I don't see how requiring a PIN would imply that SR has been compromised though. ???Regardless, act as though Silk Road IS compromised; protect all of your personal data through the use of PGP when ordering, and when discussing sensitive details with your vendor.- grahamgreene