Quote from: OperationPsyops on September 12, 2012, 04:11 amHello Forum,I'd appreciate opinions, greatly appreciate opinions, actually :) as I've yet to have this happen (I'm newer seller with 16 purchases)...I received an order yesterday from a new-to-me buyer and the address appeared incomplete, so I sent a message shortly after he ordered, asking him to confirm the address but he hasn't read it, yet let alone be able to reply. This is an example of what he used as a shipping addy:John DoeLuvKittens StreetMyTown, Hawaii 98765(*no street numbers such as 123 LuvKittens Street, for example)I'm semi-familiar with the town and would estimate it has 20,000 - 30,000 residents...but that was when I lived several hours away 10 years ago, so give or take now. Small town shipments might arrive with this address but a street in a town with 30,000 people? Buyer has excellent stats and, if it matters, ordered 1 item.Should I continue to wait for a response about this address, wait a few more days and...do what? OR wait a few more days, then message buyer again and tell him I didn't feel comfortable shipping to his given address...or send a message that I DID ship to the address he gave me to me, after trying to verify with him, receiving no response? So many choices but I just do not feel comfortable shipping to this address because I do not see just how it would be deliverable. So, what should I do from here? :-\ I use DCN for all shipments.To make matters worse, the buyer used PGP (a good thing) to send me his address, but he had no PGP for me to contact him, so I sent the message with privnote.com just to be able to make contact. "Hello? Mister Buyer, are you really, really SURE you wanna go with THIS address?" If your convinced, please reply with a signed release form stating such & I shall then ship immediately."How would sellers with more experience than I handle this situation? Thanks for the help. Again ;)Hi OperationPsyops,Just a quick note concerning your use of Privnote when asking if the customer would like to go with that address; I would contact the buyer via SR PM with a simple message requesting their PGP key rather than sending them a Privnote link. Just say "Hi BuyerX, I need your PGP Public Key as I need to confirm something with you."I know the first time I received a Privnote link from a new vendor I was less than impressed, and it made me wonder a little about how they treat my information. I brought it up with the vendor and he said he'd request buyer's PGP keys in future and it's been plain sailing since.