Silk Road forums
Support => Feature requests => Topic started by: AusGuy on July 25, 2012, 03:09 am
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Customers have the ability to leave feedback on us vendors. 99% of the people on SR are great, and some are just fucking shit heads. There needs to be a system in place where vendors can check feedback left about customers on SR.
Right now there's no repercussions for retard shitheads giving low vendor ratings just because they want to be a dick. More than once now I've been "held hostage" over leaving good feedback. Frankly, I'm sick if it. I'm out product, I'm out 100% refund and I'm getting a 1/5 rating? This shithead has a 26% refund rate and there's nothing I can do about it. I can't even leave feedback on him saying "acted like a shithead, got 100% refund, left 1/5" to warn other vendors. He's clearly one of the people on SR that don't help the community.
Comments?
Edit: Just to add, I think this should only be feedback vendors can see. Simply added a notes section or whatever to their purchasing states when we check it.
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There is a vendor forum where vendors post this kind of stuff but unfortunately we dont get access tell we have been around a while. So we are kind of out in the cold.
I know what you mean, I have had a few hold my rating hostage, wanting a 100% refund or they will give me a bad rating. Personally, I don't give in. I may offer to replace something if there was a real issue but if they are an asshole to me I will tell them to give me a bad rating and stuff it because I will not be held hostage over a deal.
Maybe Ill add that to my profile. Let those looking at my rating know that I dont stand for blackmail.
Oh well, I don't expect them to add a buyer rating but I would support it if they did.
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I'm not a vendor but i'd support this. We need more transparency in this system.
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There is a vendor forum where vendors post this kind of stuff but unfortunately we dont get access tell we have been around a while. So we are kind of out in the cold.
I know what you mean, I have had a few hold my rating hostage, wanting a 100% refund or they will give me a bad rating. Personally, I don't give in. I may offer to replace something if there was a real issue but if they are an asshole to me I will tell them to give me a bad rating and stuff it because I will not be held hostage over a deal.
Maybe Ill add that to my profile. Let those looking at my rating know that I dont stand for blackmail.
Oh well, I don't expect them to add a buyer rating but I would support it if they did.
I work my ass off to make sure my rating stays high. There's absolutely no recourse I have against the 1% who are just idiots. I've given you 100% refund for something that didn't show up and when you bought drugs off the internet and you give me a 1/5? These idiots are the people in real life that get fuckin stabbed in the back alley somewhere because they're so dumb.
Most vendors on SR wouldn't dream of giving 100% refund. The fact that my vendor rating can so easily be manipulated by some dumbass and there's nothing I can do about is garbage.
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Ive also been held over a barrell by new people to replace/refund goods confiscated by customs but why the fuck should i ?
i am down product costs + shipping charges + time and effort and risk my own freedom to send drugs to these assholes
buying drugs is not risk free ,this is not burger king ,you can not have it your way and people should agree to my terms
before buying or fuck off because i do my best to make every delivery sucessful but there is NOTHING i can do if customs
decides to rip a package to shreds looking for illegal stuff
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Customers have the ability to leave feedback on us vendors. 99% of the people on SR are great, and some are just fucking shit heads. There needs to be a system in place where vendors can check feedback left about customers on SR.
Right now there's no repercussions for retard shitheads giving low vendor ratings just because they want to be a dick. More than once now I've been "held hostage" over leaving good feedback. Frankly, I'm sick if it. I'm out product, I'm out 100% refund and I'm getting a 1/5 rating? This shithead has a 26% refund rate and there's nothing I can do about it. I can't even leave feedback on him saying "acted like a shithead, got 100% refund, left 1/5" to warn other vendors. He's clearly one of the people on SR that don't help the community.
Comments?
Edit: Just to add, I think this should only be feedback vendors can see. Simply added a notes section or whatever to their purchasing states when we check it.
we fully support this idea.
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sounds fair
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I am ALL for this. I was actually surprised that it didn't exist already.
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I vote yes.
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so, can anyone push this suggestion to DPR please?
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staff@silkroadmarket.org
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has been brought up many times amongst vendors,
it would not only protect vendors but VASTLY improve the service we can provide to good customers,
current system simply does not do enough
push it all you can!!
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has been brought up many times amongst vendors,
it would not only protect vendors but VASTLY improve the service we can provide to good customers,
current system simply does not do enough
push it all you can!!
Agreed. The curernt system leaves too much power in the hands on the buyers. Most of the time that is fine and all goes well. but I know of two instances where a vendor I know got bent over the proverbial barrel by a tag team of customers. If he were able to even provide a 1 line rebuttal, professionally of course, it could potentially lets other potential buyers see and think "maybe this vendor is good...maybe the BUYER is the jerk here"
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I agree to this, It is only fair that a vendor can rate a buyer ! Especially since a vendors reputation is on the line if they're rating drops.
Its sad that a rating system is needed at all, this community is a god send ! The sort of stuff dreams are made of lol. Being able to purchase un adulterated products directly from source, its something i thought i would NEVER see. But as long as and the are nasty, horrid, selfish, black mailing buyers out there who just want to get away without paying for things. Then it is inevitable that vendors customer rating MUST happen.
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the sooner the better for this one !
ive had a customer claim non delivery and leave a 3/5 when the DCN proves it was delivered
at his addres
at the moment ,its a one sided story for people on the outside looking in ,he writes like i scammed him and i have no way to reply ????
SR need to fix this ASAP and id like to warn other vendors about this kind of persons
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Not a vendor, but this needs to be implemented. Vendors risk everything to provide us with our products and they still get held hostage by scammers and assholes looking to save a few bucks by getting a refund. This could really help ease the stress that's already put on vendors and it would help them avoid getting scammed as often. It could also help target scammers to get rid of them faster.
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I'm not a vendor but i'd support this. We need more transparency in this system.
hahahahahahahaha!!!!
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I'm not a vendor but i'd support this. We need more transparency in this system.
hahahahahahahaha!!!!
U got a problem bitch?
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I'm not a vendor but i'd support this. We need more transparency in this system.
hahahahahahahaha!!!!
U got a problem bitch?
Yeah, I think you're an idiot. What the fuck do you want more transparency in an anonymous website where secrecy is the number 1 key ingredient for its success. I know you didn't mean it the way it sounded, but fuck you! You're even more of an idiot now, because you didn't get that!!!!
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Cause without transparency we get parasites like yourself sucking the lifeblood from the community.
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Yeah, I think you're an idiot. What the fuck do you want more transparency in an anonymous website where secrecy is the number 1 key ingredient for its success. I know you didn't mean it the way it sounded, but fuck you! You're even more of an idiot now, because you didn't get that!!!!
Transparency does not mean a lack of anonymity or security.
The buyer reviews could be left in the same way the vendor reviews are left, it does not say what vendor left the review and would not display the item they bought. Alternately it could be set up so that when a buyer leaves a review that is less than 5/5 the vendor gets an opportunity to place a single comment line under it that other buyers could see.
This would put a stop to a lot of the stuff I have seen as well as scams that some buyers run selectively and gives the vendor a chance to make a statement about what happened.
Personally I see it as a win/win
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are we getting any closer to this yet ? have any mods suggested implementing it yet ?
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Some buyers are really crazy and unreasonable and I would like to be warned before I do business them.
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Vendors already have a way to make comments about buyers... not the new ones, though. But in the vendor forums, there is(I've heard) a thread where vendors can name buyers they felt have scammed them.
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I am all for this. Bow chicka woooow wooowwwww..
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Lol there is indeed a thread where we name-and-shame.
And people ask for this the option for reverse feedbacking every few weeks, I'd like to see it but it's up to DPR and co really.
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I bet my name looks so cool in that "round table" of pissing and moaning. :D
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I have not had a problem with a single buyer yet. I am new and only have around 50 sales to date, but I do think this should be implemented as soon as possible to protect everyone.
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I've seen plenty of reasons for it and a lot of people seem to support the idea, but are there any drawbacks to this? Like, at all? I can't think of a single one. This seems like a purely beneficial tool to help vendors, who keep SR running, safer, which is important for both the admins of SR, the buyers, and the vendors themselves. It would benefit everyone except scammers and hurt nobody except scammers.
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I've seen plenty of reasons for it and a lot of people seem to support the idea, but are there any drawbacks to this? Like, at all? I can't think of a single one. This seems like a purely beneficial tool to help vendors, who keep SR running, safer, which is important for both the admins of SR, the buyers, and the vendors themselves. It would benefit everyone except scammers and hurt nobody except scammers.
It would benefit scammers as well. After all, buyers aren't the only ones who scam. No, I think allowing vendors to leave counter-claims in the case of low-feedback would be better. That is, someone leaves a 1/5 and says it never showed, so the vendor comments in that feedback to say that the DCN says otherwise.
But that doesn't take care of the fact that either party could be lying. One thing we do know, however, is that a mass vendor-scam gets exposed via the feedback. You lose that when you allow them to make counter-claims. When it comes to feedback, neither party can actually be verified.
So mayhaps... feedback should announce if something went to resolution or not, instead. Then you'll get things like "1/5 VENDOR NEVER SENT IT | This purchase did not go into resolution." and that looks suspicious as fuck if the vendor is the kind of person who never asks for FE. Or, say... "3/5 There was a problem but the <vendor> worked it out with me. | This purchase did go into resolution."
And, of course, "1/5 BLAHBLAHBLAH IT SUCKS AND HE DIDN'T EVEN OFFER A REFUND | This purchase was awarded a 50% refund."
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I've seen plenty of reasons for it and a lot of people seem to support the idea, but are there any drawbacks to this? Like, at all? I can't think of a single one. This seems like a purely beneficial tool to help vendors, who keep SR running, safer, which is important for both the admins of SR, the buyers, and the vendors themselves. It would benefit everyone except scammers and hurt nobody except scammers.
It would benefit scammers as well. After all, buyers aren't the only ones who scam. No, I think allowing vendors to leave counter-claims in the case of low-feedback would be better. That is, someone leaves a 1/5 and says it never showed, so the vendor comments in that feedback to say that the DCN says otherwise.
But that doesn't take care of the fact that either party could be lying. One thing we do know, however, is that a mass vendor-scam gets exposed via the feedback. You lose that when you allow them to make counter-claims. When it comes to feedback, neither party can actually be verified.
So mayhaps... feedback should announce if something went to resolution or not, instead. Then you'll get things like "1/5 VENDOR NEVER SENT IT | This purchase did not go into resolution." and that looks suspicious as fuck if the vendor is the kind of person who never asks for FE. Or, say... "3/5 There was a problem but the <vendor> worked it out with me. | This purchase did go into resolution."
And, of course, "1/5 BLAHBLAHBLAH IT SUCKS AND HE DIDN'T EVEN OFFER A REFUND | This purchase was awarded a 50% refund."
That's a good point, either party could be lying. But your idea is something that really doesn't have a downside, it just helps validates some claims that buyers make in the feedback area regarding resolutions.
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Wow just checked this post since the first time I put it up, glad to see everyone agrees.
And any forums, private or not simply don't do any good. If I have 20 orders sitting there that all need to be packed and in the mail for cutoff in an hour I can't check the forums. That's such a huge time suck and just not reality.
There needs to be some sort of a system (how is for SR to decide) where vendors and quickly check any comments left against the buy. IE: if the rating is low maybe 3 or under the vendor at least has a chance to leave a comment on the page that shows purchasing stats so other vendors can easily with 1 click see it.
Real legit people take pride in their accounts and purchasing stats. Having an ability to at least counter-comment what happened for other vendors to see only doesn't really have a downside. If someone has 20 orders and 100 BTC spent and something goes wrong, he'll be encourages to actually come to a resolution and not just take a refund then burn the vendor.
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Wow just checked this post since the first time I put it up, glad to see everyone agrees.
And any forums, private or not simply don't do any good. If I have 20 orders sitting there that all need to be packed and in the mail for cutoff in an hour I can't check the forums. That's such a huge time suck and just not reality.
There needs to be some sort of a system (how is for SR to decide) where vendors and quickly check any comments left against the buy. IE: if the rating is low maybe 3 or under the vendor at least has a chance to leave a comment on the page that shows purchasing stats so other vendors can easily with 1 click see it.
Real legit people take pride in their accounts and purchasing stats. Having an ability to at least counter-comment what happened for other vendors to see only doesn't really have a downside. If someone has 20 orders and 100 BTC spent and something goes wrong, he'll be encourages to actually come to a resolution and not just take a refund then burn the vendor.
+1
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Has anyone actually submitted this to SR via support link? There has been enough threads about it that I would love to think that DPR is working on it right now; but why not try to get an official answer?
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Customers have the ability to leave feedback on us vendors. 99% of the people on SR are great, and some are just fucking shit heads. There needs to be a system in place where vendors can check feedback left about customers on SR.
Right now there's no repercussions for retard shitheads giving low vendor ratings just because they want to be a dick. More than once now I've been "held hostage" over leaving good feedback. Frankly, I'm sick if it. I'm out product, I'm out 100% refund and I'm getting a 1/5 rating? This shithead has a 26% refund rate and there's nothing I can do about it. I can't even leave feedback on him saying "acted like a shithead, got 100% refund, left 1/5" to warn other vendors. He's clearly one of the people on SR that don't help the community.
Comments?
Edit: Just to add, I think this should only be feedback vendors can see. Simply added a notes section or whatever to their purchasing states when we check it.
I second this!
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I totally agree with this! Another situation it would benefit vendors to know if the seller is the type to not release funds until a week or two after we have worked so hard to make sure their product reaches them asap. It would be nice to know that about the buyer so the seller could choose not to deal with inconsiderate buyers.
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I totally agree with this! Another situation it would benefit vendors to know if the seller is the type to not release funds until a week or two after we have worked so hard to make sure their product reaches them asap. It would be nice to know that about the buyer so the seller could choose not to deal with inconsiderate buyers.
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Yes! this would have been very nice as a new vendor, to be able to look at past vendors' experiences with my customers. There's a couple that I've had that would probably have had some shitty reviews by other vendors if they could have left feedback on 'em. I know I would have left some negative feedback about them.
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Even as a customer I think this would be great for all involved.
It would also be beneficial to good customers as it would help remove any doubt from the seller as to whether this buyer is a scammer or not.
Ultimately this is a community where everyone is/should be trying to work to each others mutual benefit. The quicker you can weed out the fuckwits the better.
Buyers should definately be rated by vendors.
I also think any deals that were finalized early should be marked as so on the vendor/buyer page so that each can see. So when you go to the orders page you can actually select "finalize early" from that page...* If a vendor is worried about a buyer because that buyer has only 4 transactions but he can see that the buyer has finalized early on all 4 purchases he can sell to that guy with more confidence.
When viewing the feedback on a sellers/vendor page it should also show right there how much each order was worth (in US$) rather than having to click on the item. This isn't necessary on the product page as it's pretty obvious how much money was traded.
*Yes I know the guidelines state no buyer should ever have to finalize early but being realistic A LOT of vendors want this from buyers with not many transactions, and if a buyer is willing to FE on a transaction it should be shown as such.
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Not a vendor but i support the idea.
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+1
Why has this not been implemented yet?