Sir, it clearly says in our terms and conditions we don't refund UK orders, we don't track UK orders, and if we gave you a refund on this occasion, just because you flamed on the forum, then everyone would start doing it, and we would be out of business in no time. So, I'm very sorry if your package genuinely has not turned up yet, but we have to stick to our policy, to protect our business. I hope you can understand, it is nothing personal to you. And I'm sure you can see how very ridiculous it would be to think that we purposefull ripped you for such a tiny order. How could that ever make sense considering the massive amount of profit we make from running such a great and genuine service? It doesn't. View our stats. View our feedback. Again, we appologise if you have had a "freak occurance" but to be honest, saying we "robbed" you is just childish, and illogical. And to be honest, a bit suspicious. Have a great day. We hope your package arrives..