Silk Road forums

Discussion => Silk Road discussion => Topic started by: Dread Pirate Roberts on April 13, 2013, 10:13 am

Title: Support tickets delayed
Post by: Dread Pirate Roberts on April 13, 2013, 10:13 am
Support tickets are delayed up to 48 hours at the moment.  Sorry for the inconvenience.
Title: Re: Support tickets delayed
Post by: HEATFan on April 13, 2013, 10:19 am
Thanks for the work you do here DPR. What are the chances SR will increase its number of paid staff to keep up with the growing userbase?
Title: Re: Support tickets delayed
Post by: thelorax on April 13, 2013, 01:56 pm
HEY DPR.. how much money u lose during the crash?

answer me!!
Title: Re: Support tickets delayed
Post by: canuckboy on April 13, 2013, 02:18 pm
Bumping to keep fresh. Glad to hear.

Somebody is up early.  It's 10am here in North America/ NYC
OR is it tomorrow already over there ?   Ether way you are one busy cat.  Thanks for everything.
Title: Re: Support tickets delayed
Post by: PSI on April 13, 2013, 04:30 pm
Thanks for the update
Title: Re: Support tickets delayed
Post by: GoldenLotus on April 16, 2013, 05:16 am
So the "click here for more information"...   ::)
Title: Re: Support tickets delayed
Post by: thisworld on April 23, 2013, 02:30 am
I'm assuming that he figured lively discussion would ensue.  i guess it didn't.. ;)
Title: Re: Support tickets delayed
Post by: alagandar on April 23, 2013, 02:42 am
Just a thank you for all the good work sir! Carry on!
Title: Re: Support tickets delayed
Post by: jpinkman on April 25, 2013, 07:31 pm
I know they must be swamped but it's really stressful when you've got coin stuck in no man's land from a SR to SR wallet transfer and you're trying to get an order in that will arrive before next week.

Haven't heard anything back yet to a support request made 10 hours ago, before noticing now I'll probably have to wait another 38 hours. Damn.
Title: Re: Support tickets delayed
Post by: fingertothefbi on April 25, 2013, 09:43 pm
So........what are support tickets though?
Title: Re: Support tickets delayed
Post by: cantellya on April 25, 2013, 10:05 pm
site is running great. Good job, DPR.
Title: Re: Support tickets delayed
Post by: k1llin on May 02, 2013, 12:32 am
darn it, right when i forget my password :C