Silk Road forums

Discussion => Silk Road discussion => Topic started by: chasezip2201 on October 18, 2012, 05:41 pm

Title: Can we get an official statement on supertrips from Silk Road?
Post by: chasezip2201 on October 18, 2012, 05:41 pm
I can't imagine anyone doesn't know but SuperTrips is SR biggest vendor or was.... Anyways lately, his shipping times have gotten horrible.  Almost always 30 days plus.  It doesn't take that long to ship from Germany to USA. Many other vendors get it here in less than 7 days consistently.  I haven't read a review in 2 months or so that said it arrived in any reasonable time.   Even some people in Germany have received their packages 30 days later.  Those are the lucky people.  Many have received nothing.  Good thing is escrow has been refunding 100% to most people.  The only problem is by policy on his page you are supposed to FE is its under 1k. 

If he is backlogged or whatever that's fine and understandable but he needs to update his profile information.  Triple or quadruple his shipping times.  Change where he says his Pm's are answered in 24 hours to I answer about 10% of pms with a copy and pasted message that I shipped it.  When it almost all cases he hasn't.

It is clear he is marking hundreds or thousands of orders in transit long before they are.  No one on SR can do anything about this?  Also why does he keep getting extensions in escrow?  He should not be receiving any at this point.  He is lying and breaking the vendor code on several fronts. 

This isn't some new guy with 20 transactions. We pay a fee to use Silk Road so when the largest vendor starts acting up I think the people have a right to know what is going on and why SR is covering his ass for him essentially. 

So basically can someone answer these questions
Is anything going to be done to make him update his profile?
Why is he getting extensions in escrow hasn't he lost that privilege?
What about the people who FE on a vendor who at the time has 97% or so feedback, was the biggest on SR as per his request.  Will anything be done for them or are they just shit out of luck?
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: dangerousd on October 18, 2012, 06:08 pm
good points, well made.
i have asked SR about it and they said

'They've ceased new orders until everything is straightened out, their support is trying to get his things in order to be able to better help SuperTrips's customers. September made a big mess but once it's fixed everything will be running much better.

~SR Support'

i'm in escrow and have been extending 2 orders since 10th sept
but where does it end?
now he says he won't refund me 100% because i don't fit his refund policy, although i'm still in escrow!
i have decided to not extend anymore, i'll let SR decide.
hopefully I'll get all my coins back, what do you think - i am a relative noob but have perfect stats so far


Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: hope2come on October 18, 2012, 07:24 pm
Why is it that even though he is in vacation mode he still doesn't have time to reply to my PM.

I don't need an official statement because I think its obvious whats going on. I just want to know that I will be able to get a refund after I wait another 20 days or so...
My order's been marked in transit for 31 days. Come day 50 if its not here then I don't think that it was ever shipped out at all..

The fact that he was still taking orders even though he was WEEKS BEHIND of being able to actually fill peoples orders says a lot despite him saying "it is not my intention to rob you"

A few people claim to have received their orders, but a MAJORITY of people haven't gotten anything.. A majority means over half the orders..

I want to have faith but after waiting for the post man every single day for the past 3 weeks and being let down every single time has crushed my spirit and my willingness to ignore the facts and believe he actually shipped my order.

SORRY ST but the facts don't look good for you..
A poll was conducted and currently 81% of people who ordered between Sept 1 and Sept 20 have NOT RECEIVED THEIR ORDER. That is after at least a month of waiting.. Sample size is 38 people who participated in the poll.
31 people are still waiting.
7 people claim to have gotten their order, however most those 7 have less than 10 forum posts.

Those are the facts. believe what you want.

To participate in the poll and cast your vote go to http://dkn255hz262ypmii.onion.to/index.php?topic=51798.30
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: danconia on October 18, 2012, 10:57 pm
The fact that he was still taking orders even though he was WEEKS BEHIND of being able to actually fill peoples orders says a lot despite him saying "it is not my intention to rob you"

This is the biggest point when it comes to the Silk Road in general.  A good vendor would pull their listing when they are behind.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: bbss8484 on October 18, 2012, 11:40 pm
Been waiting 25 days on my domestic order now, which is ridiculous since it should take 3 days MAX.
I agree that SR should make a statement as it is clear that ST's handling of the entire situation is terrible.
If he can't reply to PMs even a week after he sends out mass PMs saying "all is good and streamlined now, your order has been shipped" (which clearly wasn't the case, at least for me), he can at least come into a 130+ long thread on the forum which consists mainly of people not receiving and complaining and make a public service announcement as to WTF is actually going on.
Title: <removed>
Post by: StExo on October 19, 2012, 12:07 am
<removed>
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on October 19, 2012, 12:37 am
Jesus, I thought the week to post in transit and 16 says since then was bad for my ST order :/ I contacted him yesterday but I suppose from what I'm hearing I shouldn't be expecting a PM back for another week? I had faith man :/
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Evanescence on October 19, 2012, 12:57 am
'They've ceased new orders until everything is straightened out

Sorry to say this but couldn't he already have opened a new vendor account and already be taking orders to build a new history with the money he took from everyone else?

The down side to anonymity...
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on October 19, 2012, 01:05 am
'They've ceased new orders until everything is straightened out

Sorry to say this but couldn't he already have opened a new vendor account and already be taking orders to build a new history with the money he took from everyone else?

The down side to anonymity...

I dont think ST would do that... I mean, what point is there to rip people off if you can make boatloads of money just selling to them and keep them coming back? If he had just started I could understand this, but with his client base and his loyal customers it wouldnt have enough monetary incentive. Yeah, hed make a bunch from the past month of orders he took Im sure. But he could make that much every 2-3 months normally for the rest of his life. I think honestly he just got overwhelmed.

*as I hope I wasnt ripped off for my 20g order*
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: nomad bloodbath on October 19, 2012, 01:11 am
I'll look into this
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: primary amine on October 19, 2012, 05:54 am
With all the FE, it's only a matter of time before ST becomes a scammer.  When the amounts get insanely large, it's too tempting and easy to just take the money and start a new vendor account.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Rayleigh9560 on October 19, 2012, 06:10 am
With all the FE, it's only a matter of time before ST becomes a scammer.  When the amounts get insanely large, it's too tempting and easy to just take the money and start a new vendor account.

I seriously hope not :/ This is only my second order from SR, and my first order went nice and smoothly, which was a nice introduction to SR. Really hope he's just behind and this isn't my first experience with a scammer... It's been around 26 days now, and still nothing. Being shipped to U.S. After reading all of the forum posts about him though, I'm going to go ahead and assume the worst for now.

The order was small too by the way. Only 25 speakers, to the U.S. I was hoping to have these a long time ago for a Halloween concert that I'm going to, but it doesn't look like that is going to happen now. Also, being that I'm fairly new to SR still, I was wondering if there is even anything that can be done if I was scammed because I FE'd? (I had to FE because my order was under $500) Right now, I haven't heard from him in about 10 days, and before that it seemed like it was an automated message sent, telling me that he had sent it, which he obviously didn't. If anybody knows whats going on, or if I can do anything about a possible refund because of the FE situation, anything at all would be awesome and very helpful.

Hope to hear back soon if possible, take care all.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: TheFatLazyMan on October 19, 2012, 06:58 am
Man I'm sorry to hear this,  I remember when he shipped from the NL it took like 3 weeks and I thought that was bad. After 2 weeks I assumed it was gone and then randomly I get it. I can see why he had everyone FE, but I never re-ordered because I know that there are people on here who re-ship his product (or did atleast)

If you want the good shit from the EU in the US go with a re-shipper, its a little more money but it saves time and its much safer and more likely to arrive, so essentially its the same price "time is money" as ppl say
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: dafantasylife on October 19, 2012, 07:58 am
wow..  soemthing definately has to be done with this type of trend of awesome vendors going downhill very fast..  whats funny is i was lured onto SR from first trying one of supertrips stuff..  the guy we got it from wouldn't reveal his source but he would tell me it took a few weeks to get and he was taxing them to insure the cost of lost/seized orders prob due to FE..  then I cut him out and found out about SR myself and I never once placed an order with ST after realizing there are tons of other options on here who ship way faster.. so far, i've had 100% pleasant transacitons with everybody else and orders from europe to western US coming in as fast as 6 to avg about 2 weeks.. where I never understood why wait for those questionmark pills when you can get similar or better elsewhere.. guess he does have a loyal fan base but when this stuff happens, geez.. I don't know what to think...Im definately not gonna FE for anybody now as there are other vendors who stay true to escrow despite buyer scams...or as some vendors do, setup FE for certain buyer stats only... so far I have one final FE im waiting for and im hoping all is well but im gonna be optimistic but lately orders have followed the same trend...taking longer and longer to receive as the weeks go by but they are definately coming in.. but on the bright side, listings were pulled recently hopefully to work on fulfilling backlogged orders.... maybe they do get overwhelmed but VENDORS please pull your listings if you're getting backlogged and can't catch up with demand.. a drop in your service and delivery time isn't worth losing your customers over.. just my 2 bitcoin
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: smokeweed420 on October 19, 2012, 08:43 am
my 200 pills arrived yesterday, day 33 so you should be fine. but the shipping times are terrible but in the end, i got my drugs. he gets 5/5
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Oh The Places Youll go on October 19, 2012, 02:32 pm
I'm still waiting on my 100 white ? :( I'm on day 34 to the US
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: chasezip2201 on October 19, 2012, 09:25 pm
was last seen: 2 days ago

Know what that means everyone??? 

Its so disappointing SR could let this happen.  They give him what would amount to thousands of extensions and let him appear at the top of searches meanwhile he scams the community out of hundreds of thousands of dollars.  Really good job glad we pay a fee to use this service.  Every big vendor does this.  Has SR ever heard of don't bite the hand that feeds you?  I think I may just make a vendor account and scam people because clearly its easy as shit if the most bought from vendor can get away with it for 2 months. 
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: UltimateSolution on October 19, 2012, 11:01 pm
was last seen: 2 days ago

Know what that means everyone??? 

Its so disappointing SR could let this happen.  They give him what would amount to thousands of extensions and let him appear at the top of searches meanwhile he scams the community out of hundreds of thousands of dollars.  Really good job glad we pay a fee to use this service.  Every big vendor does this.  Has SR ever heard of don't bite the hand that feeds you?  I think I may just make a vendor account and scam people because clearly its easy as shit if the most bought from vendor can get away with it for 2 months.
Hey man, I know it really really sucks, but nobody made you finalize early. There is no way "SilkRoad" could of prevented this. They clearly warn people not to FE, if a vendors wants to ask people to FE they should be allowed to. The solution is simple: Stop finalizing fucking early. You actually ruin it for everybody. If enough idiots finalize early then soon ALL vendors will ask for FE and buyers such as myself that refuse to do it will be forced to FE.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: chasezip2201 on October 19, 2012, 11:50 pm
That was not the point at all.  The point was how does SR miss this let me give you some highlights.

-Biggest vendor on silk road
-2 months of people complaining about shipping times
-SR granting him extensions in escrow
-Many people shipping from the same country get it here in 7 business days he is taking 30-50
-His profile says 6-12 days shipping time
-His profile says PM's will be answered in 24h many people never get them answered or wait 2 weeks+
-Infinite complaints to support about this yet nothing is done clearly

The point is Silk Road knew this was going on and did NOTHING.  Hundreds if not thousands of people were complaining him marking items in transit long before they were, not shipping at all, shipping empty boxes, not answering PM's, lying about shipping times ect.  Yet nothing was done. 

This is a service we PAY to use.  A hefty amount might I add considering if the biggest vendor is allowed to scam tens of thousands over a 2 month period.  I and many others fully understand this is not a fool proof process and it is possible to be scammed.  Something like this should not slip through the cracks.  Funny thing is this is the third time in recent history the biggest vendor has scammed many people.  So you think they might be onto something like this but no, looks like the whole support team is just sitting with their thumbs up their asses. 

Also for the record I didn't finalize early.  Now I will have to wait 10 more days in escrow before I might see my money after already waiting over 30.  I'm  sure they will give him another extension though.  Pathetic.


Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: tina on October 19, 2012, 11:57 pm
In the end, ST never fucked me over, but I absolutely agree that the SR staff should be more active in keeping vendors on track and in check. They forced him to take listings down...... and about 20 days too late.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: GiveUsSome on October 20, 2012, 12:02 am
there should be a button "Product not received" when giving feed back.  It doesn't have to be a public record against any vendor..

but if the product not received to product received ratio gets to a certain level, the vendor is automatically temporarily suspended.

The reason for this, is too many people just give the vendor 5 out of 5 regardless, perhaps they got 50% back and are happy about that, or they are offered a reship or whatever.. but they can still mark, product not received as the vendor cant hold it against them because they never know.

This certainly wont stop all scamming, but it'll shorten the amount of time they can do it for.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Wadozo on October 20, 2012, 11:48 am
was last seen: 2 days ago

Know what that means everyone??? 

Its so disappointing SR could let this happen.  They give him what would amount to thousands of extensions and let him appear at the top of searches meanwhile he scams the community out of hundreds of thousands of dollars.  Really good job glad we pay a fee to use this service.  Every big vendor does this.  Has SR ever heard of don't bite the hand that feeds you?  I think I may just make a vendor account and scam people because clearly its easy as shit if the most bought from vendor can get away with it for 2 months.
Hey man, I know it really really sucks, but nobody made you finalize early. There is no way "SilkRoad" could of prevented this. They clearly warn people not to FE, if a vendors wants to ask people to FE they should be allowed to. The solution is simple: Stop finalizing fucking early. You actually ruin it for everybody. If enough idiots finalize early then soon ALL vendors will ask for FE and buyers such as myself that refuse to do it will be forced to FE.

100% agree with you. It's called Personal Responsibility.If after all the warnings, which are posted both here on the forum and on the SR Homepage by DPR himself, you still make the decision to FE and subsequently get screwed, you've only got yourself to blame. I sympathize with the situation your currently in and detest any vendor taking advantage of buyers who do FE, but if your coins were still in Escrow and the vendor was found to be scamming, your coins would be returned to you. It's about minimizing your risk in all that you do here.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: CUJO on October 21, 2012, 02:02 pm
U.S. buyers,boycott all gear from germany/NL,st is back in bizness imo,legitimate buisneses do it all the time,they call it "restructuring" or "corporate makeover",im pissed off because I can't believe a vendor experiencing such shipping problems was allowed to keep selling,st took good advantage of his prior history
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Zulu on October 22, 2012, 12:32 am
That was not the point at all.  The point was how does SR miss this let me give you some highlights.

-Biggest vendor on silk road
-2 months of people complaining about shipping times
-SR granting him extensions in escrow
-Many people shipping from the same country get it here in 7 business days he is taking 30-50
-His profile says 6-12 days shipping time
-His profile says PM's will be answered in 24h many people never get them answered or wait 2 weeks+
-Infinite complaints to support about this yet nothing is done clearly

The point is Silk Road knew this was going on and did NOTHING.  Hundreds if not thousands of people were complaining him marking items in transit long before they were, not shipping at all, shipping empty boxes, not answering PM's, lying about shipping times ect.  Yet nothing was done. 

This is a service we PAY to use.  A hefty amount might I add considering if the biggest vendor is allowed to scam tens of thousands over a 2 month period.  I and many others fully understand this is not a fool proof process and it is possible to be scammed.  Something like this should not slip through the cracks.  Funny thing is this is the third time in recent history the biggest vendor has scammed many people.  So you think they might be onto something like this but no, looks like the whole support team is just sitting with their thumbs up their asses. 

Also for the record I didn't finalize early.  Now I will have to wait 10 more days in escrow before I might see my money after already waiting over 30.  I'm  sure they will give him another extension though.  Pathetic.

Thanks for summing this up nicely for all those unaware :) +1!
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: pezet on October 22, 2012, 06:32 am
was worried like you guys, but just ended up getting it on saturday. took 32 days. Hope your packages come too
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: talawtam on October 22, 2012, 02:43 pm
I knew that when i placed my order i'd be waiting for a while as he made it perfectly clear on his profile that he was behind with orders. I placed the order on the 12th september, the order wasnt acknowledged until the 22nd (10 days processing is quite long but given the circumstances i just accepted it). There was no communication from ST what so ever and i was never asked to FE so i assumed he was happy to use escrow (the money is still there.) Its now exactly one month to the day and i've not recieved anything. I've been very patient and very polite, there has been SIX extentions and i've still heard nothing from him. I have made it clear that i would just like a refund so i can order elsewhere as it clearly isnt working but it keeps being extended with no communication from ST. Where do these extensions end? Its driving my crazy!

EDIT: just noticed that ST was last seen 4 days ago. Worrying... but hopefully i'll get a refund from the staff as the money is still in escrow. My fingers are crossed.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: ZenAndTheArt on October 22, 2012, 07:08 pm
UltimateSolution and others are right, please stop FE'ing people. I know how tempting it can be, I was going to give ST's coke a go until I saw he requested FE and how long all the orders were taking to arrive. There really is no reason a vendor should request you to go out of escrow.

PEOPLE, THIS IS FROM THE SELLERS GUIDE

Cash advance
From your account page, you may accept advance payments on your orders that are currently in escrow. You'll see four numbers and a form field in a “cash advance” control panel. The first number is your limit. If your total outstanding advance payments meet or exceed this limit, you may not accept any more cash advances. The next number is the total of your advances currently outstanding. The third number is the difference between the first two, the total still available to you. The fourth number is the current fee for taking a cash advance. When you put the amount you want advanced to you in the input field and click go, that amount is immediately credited to your available account balance. This credit comes from the expected payments of your most recent transactions. When those transactions are eventually finalized, your account is not credited for them because you have already been paid. If a full or partial refund is issued for one of the transactions, your account is debited by the amount you were advanced plus the fee (or a prorated amount in the case of a partial refund).

For example, you sell a 20 btc item and then a 10 btc item. Your account page tells you that you have a 15 btc cash advance limit and the fee is currently 10%. You need all 15 btc, so you enter in 15 and click go. First, you are advanced 9 btc from the most recent 10 btc sale (10 btc minus the 10% fee). Then you are given a partial advance from the previous sale: 6 btc for a total of 15 btc. Let's say the 20 btc sale goes off without a hitch and the buyer finalizes the order. At that point, you would be paid 20 btc minus the 6 you were advanced, minus 10% of 6 (0.60 btc) for the fee, for a total of 13.4 btc. Next, let's say the 10 btc sale goes to resolution and you give your customer a 100% refund. In this case, you've already been advanced 9 btc and need to pay the 10% fee for a total of 10 btc, the original price. Therefore, 10 btc will be subtracted from your available account balance. If this causes your account to go negative, then any future deposits or payments will go toward reducing that negative balance.

The limit and fee are both self-adjusting according to a few simple parameters. The limit is governed by how much recent business you've done, and how much money you are expected to be paid from escrow. The fee is determined by the supply of and demand for the funds available for cash advances.

THIS IS FROM THE SELLERS GUIDE.
I'm not sure how many people realize this! If a vendor is that short of money he has to ask to FE on small items (firstly, should he really be a vendor on here at all), he could have a +10% listing price for customers willing to PAY not to FE. This does happen. Then the vendor gets his cash advance (without losing 10%), the buyer stays in escrow, no FEs and everyone's happy!?! I know there's a limit to the vendors advances, but surely something can be worked out.

As someone said before, the more people FE the more vendors will ask people to FE. Stay strong, stick together and vote with your feet. Imagine if everyone stopped using vendors who [1] request FE, [2] don't use GPG and [3] are overpriced!

To everyone who is still waiting on ST, I hope everything eventually works out well for you. It sucks waiting on an order, I really feel for you.
 :)
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: chasezip2201 on October 23, 2012, 04:41 am
I like how so many of you tried to turn this into a "DONT FINALIZE EARLY" rant.  This thread is about SR's overall letdown from the support end.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: talawtam on October 23, 2012, 01:04 pm
Well, just one day after i posted about my situation the SIlk Road staff offered a 100% refund and i now have my coins back. I am somewhat releived that this is all sorted out but im a little gutted i never got the chance to tryout the product. Maybe i'll order again in the future when this is all straightened out. I hope you all get your order or refund. Peace.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: LEGACY on October 23, 2012, 05:38 pm
With all the FE, it's only a matter of time before ST becomes a scammer.  When the amounts get insanely large, it's too tempting and easy to just take the money and start a new vendor account.

It's NOT just a matter of time before he scams. Possibly.. but still speculation. The temptation may be great for most, but not necessarily for all. Even sesampino came back. Did he have to? Fuck no! Not sure if he's made good on back orders so can't say that.

We all know they have more than enough cash to spend. Maybe it gets addictive at those amounts?

There are some people in this world that are not into taking what they should not take. I truly hope ST is one of these. That is the impression I get, but that's just one opinion.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: LEGACY on October 23, 2012, 05:45 pm
BTW I had 2 2k usd orders that went down during the first lengthy bs.... they both arrived. So after it seemed it was all smoothed out I placed another 1k order.... I'm a few days away from auto. I'll update!

I definitely will seek other options at this point.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Dread Pirate Roberts on October 23, 2012, 08:44 pm
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: alan smithee on October 23, 2012, 10:13 pm
hey i dont know the details for ST but sometimes you click to confirm the order with the order packed and ready to go, then life happens between you and the postbox, so somethings get delayed. Once the orders confirmed there is no details of your address so I have no idea if one of the 3 packages i forgot to post yesterday, because some unexpected shit arrived on my plate, is your order or not.
Title: <removed>
Post by: StExo on October 23, 2012, 10:16 pm
<removed>
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: GiveUsSome on October 23, 2012, 10:22 pm
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.

So is blatantly lying to customers on the vendor page and through PM's about when he shipped narcotics through the mail to people ok as long as its a symptom of "growing to fast".  How is that not a safety issue?

I don't ST has actually lied, just can't keep up. Here's an example, you make a mistake on 1% of orders either not shipping them or wrong amounts etc, 1000 orders 10 people receives errors. That sounds like the kind of problem ST is having, but another 10% are very impatient so inflates the figure.

Also, chill out a little man, DPR is just being the usual impartial person, nothing wrong with that. She is right, we have no evidence he's done something wrong, only our suspicions and assumptions which can be inaccurate. I got a lot of respect for DPR's work so try to be respectful back (apologies if I misinterpret your tone but you sounded very pissed off with DPR).

These figures seem a little off to me.. I havent  ordered from ST, but I orderd from PF in the day, and his total transactions for however many months he was working for was like between 2000 & 3000..  (you can see total transaction when you go into resoltuion)

I would guess ST would be similar, I dont think he would be 1000 a month (i could be wrong). There seems to be alot of people, more than 10, who havent received  off ST.. So that figure would be MUCH higher than 1% of a months worth of postings.

The other thing that is worrying thing is the way he operates. He should only mark them in transit the day before he goes to post them.. Not mark them in transit and get around to doing it. As a customer, I like to know the day (or close to) that the item is posted, this helps me estimate my ETA.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: SilentBob on October 24, 2012, 04:47 am
As a Vendor on the road I have to say that people like chasezip2201 is what is wrong with SR. To me he is like the guy that sues the car company for a car accident because he can't get any money out of the other driver. SR has no responsibility to baby sit vendors nor do they owe you anything. What they have offered is a safe place for you to receive drugs so that you don't have to deal with sketchy drug dealer on the street where you could get shot over a bad deal. And by the way you are not paying for this service, the vendors are. It is free to sign up for consumers. Fees are paid by vendors and are included in the price that the vendor sets. Please try to remember what it was like to score on the streets before you found this site. If you are going to be mad at anybody be mad at yourself for not doing the proper research on the vendor you chose to use. The point of SR is to be a market place. Think of it as a mall one big place that contains lots of small stores and just like in a real mall those small store pay rent to the mall by charging more for their products. You wouldn't complain to the mall because footlocker sold you a pair of crappy shoes would you? No you would take it up with footlocker. Try to take it easy buddy, shit happen and when it does it sucks. There is always an alternative, you could go back out to the streets and try to get your drugs there. Also remember that there are plenty of scammers on our end as well. We have a whole page worth. So while you might run into one every 30 days or so, we run into one once a week  or more and there is no one there to protect us either.   
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: waterstruck on October 24, 2012, 07:41 am
I don't understand what the big deal is about a vendor not delivering your order. If you get burnt you take your 50% refund and take your business elsewhere.

That's the whole point of a marketplace surely.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: smokeweed420 on October 24, 2012, 08:40 am
As a Vendor on the road I have to say that people like chasezip2201 is what is wrong with SR. To me he is like the guy that sues the car company for a car accident because he can't get any money out of the other driver. SR has no responsibility to baby sit vendors nor do they owe you anything. What they have offered is a safe place for you to receive drugs so that you don't have to deal with sketchy drug dealer on the street where you could get shot over a bad deal. And by the way you are not paying for this service, the vendors are. It is free to sign up for consumers. Fees are paid by vendors and are included in the price that the vendor sets. Please try to remember what it was like to score on the streets before you found this site. If you are going to be mad at anybody be mad at yourself for not doing the proper research on the vendor you chose to use. The point of SR is to be a market place. Think of it as a mall one big place that contains lots of small stores and just like in a real mall those small store pay rent to the mall by charging more for their products. You wouldn't complain to the mall because footlocker sold you a pair of crappy shoes would you? No you would take it up with footlocker. Try to take it easy buddy, shit happen and when it does it sucks. There is always an alternative, you could go back out to the streets and try to get your drugs there. Also remember that there are plenty of scammers on our end as well. We have a whole page worth. So while you might run into one every 30 days or so, we run into one once a week  or more and there is no one there to protect us either.
Exactly! +1
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Joy on October 24, 2012, 08:47 am
As a Vendor on the road I have to say that people like chasezip2201 is what is wrong with SR. To me he is like the guy that sues the car company for a car accident because he can't get any money out of the other driver. SR has no responsibility to baby sit vendors nor do they owe you anything. What they have offered is a safe place for you to receive drugs so that you don't have to deal with sketchy drug dealer on the street where you could get shot over a bad deal. And by the way you are not paying for this service, the vendors are. It is free to sign up for consumers. Fees are paid by vendors and are included in the price that the vendor sets. Please try to remember what it was like to score on the streets before you found this site. If you are going to be mad at anybody be mad at yourself for not doing the proper research on the vendor you chose to use. The point of SR is to be a market place. Think of it as a mall one big place that contains lots of small stores and just like in a real mall those small store pay rent to the mall by charging more for their products. You wouldn't complain to the mall because footlocker sold you a pair of crappy shoes would you? No you would take it up with footlocker. Try to take it easy buddy, shit happen and when it does it sucks. There is always an alternative, you could go back out to the streets and try to get your drugs there. Also remember that there are plenty of scammers on our end as well. We have a whole page worth. So while you might run into one every 30 days or so, we run into one once a week  or more and there is no one there to protect us either.

^This^
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Limetless on October 24, 2012, 08:49 am
As a Vendor on the road I have to say that people like chasezip2201 is what is wrong with SR. To me he is like the guy that sues the car company for a car accident because he can't get any money out of the other driver. SR has no responsibility to baby sit vendors nor do they owe you anything. What they have offered is a safe place for you to receive drugs so that you don't have to deal with sketchy drug dealer on the street where you could get shot over a bad deal. And by the way you are not paying for this service, the vendors are. It is free to sign up for consumers. Fees are paid by vendors and are included in the price that the vendor sets. Please try to remember what it was like to score on the streets before you found this site. If you are going to be mad at anybody be mad at yourself for not doing the proper research on the vendor you chose to use. The point of SR is to be a market place. Think of it as a mall one big place that contains lots of small stores and just like in a real mall those small store pay rent to the mall by charging more for their products. You wouldn't complain to the mall because footlocker sold you a pair of crappy shoes would you? No you would take it up with footlocker. Try to take it easy buddy, shit happen and when it does it sucks. There is always an alternative, you could go back out to the streets and try to get your drugs there. Also remember that there are plenty of scammers on our end as well. We have a whole page worth. So while you might run into one every 30 days or so, we run into one once a week  or more and there is no one there to protect us either.

+ 20
Title: <removed>
Post by: StExo on October 24, 2012, 03:54 pm
<removed>
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Terminal Viscosity on October 25, 2012, 12:17 am
As a Vendor on the road I have to say that people like chasezip2201 is what is wrong with SR. To me he is like the guy that sues the car company for a car accident because he can't get any money out of the other driver. SR has no responsibility to baby sit vendors nor do they owe you anything. What they have offered is a safe place for you to receive drugs so that you don't have to deal with sketchy drug dealer on the street where you could get shot over a bad deal. And by the way you are not paying for this service, the vendors are. It is free to sign up for consumers. Fees are paid by vendors and are included in the price that the vendor sets. Please try to remember what it was like to score on the streets before you found this site. If you are going to be mad at anybody be mad at yourself for not doing the proper research on the vendor you chose to use. The point of SR is to be a market place. Think of it as a mall one big place that contains lots of small stores and just like in a real mall those small store pay rent to the mall by charging more for their products. You wouldn't complain to the mall because footlocker sold you a pair of crappy shoes would you? No you would take it up with footlocker. Try to take it easy buddy, shit happen and when it does it sucks. There is always an alternative, you could go back out to the streets and try to get your drugs there. Also remember that there are plenty of scammers on our end as well. We have a whole page worth. So while you might run into one every 30 days or so, we run into one once a week  or more and there is no one there to protect us either.

I agree with you on the whole, and this may be a minor point, but the buyers absolutely pay the seller fees. Basic econ, and you can see it in the prices here.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on October 25, 2012, 01:01 am
Knowing very little about what scammers usually do, is Supertrips going in stealth mode a good/bad/neutral sign? I'm not getting my hopes up but does that just mean hes working through the backlog before he goes public again?
Title: <removed>
Post by: StExo on October 25, 2012, 01:12 am
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Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: nomad bloodbath on October 25, 2012, 01:15 am
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.

I tell vendors daily don't list what you cant ship out in a 2-3 day period but no one ever listens to the sage.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: gonzorx on October 25, 2012, 04:06 am
"We have the right as customers to demand better."

I think you will actually find that our rights hinge on the fact that what we are engaging in is constitutionally above board.

When we are dealing with a market place of globally banned / scheduled items , you have no rights at all. It is all essentially a gamble, or calculated risk.

I equate SR to gambling. If you want to roll, expect to lose it all.
Title: <removed>
Post by: StExo on October 25, 2012, 01:56 pm
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Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: jcno1 on October 27, 2012, 07:20 pm
Hi folk,
Noob poster here. I'm in the following situation regarding supertrips. I have a couple of orders in since late September, finalised early as he requested (I know that's stupid but hey, call me stupid - anyway, this isn't a complaint) and like many others, haven't heard any response to pms.
My question is, has anybody been receiving their deliveries recently? I know that SR have been in touch with ST and I can see that ST has said they are working through the backlog but have we seen evidence of this in the real world? Are orders being fulfilled? I have plenty sympathy for them, I can see how things could quickly get crazy if you over-extend yourself but I'd love to hear that people were actually receiving their orders now. Anyone?
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: trowabarton on October 29, 2012, 03:34 am
has anyone received any messages from ST?  has he been posting on SR forums at all?  i just want to hear from ST himself/herself so i know where he stands on all this. 
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: tina on October 29, 2012, 04:03 am
He ONLY posts in resolution center disputes now. he is trying to get as much money as he can out of this.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: UltimateSolution on October 29, 2012, 02:23 pm
Cheesezip - ST's mail record is still nearly flawless even if they are delayed, your whole post is invalid....

I've made my claim, I've got a lot of money tied up to, but that's all you need to do. You don't like SR, your problem. As gonzorx has kindly pointed out quite well, SR is a gamble effectively with no guarantees of anything.and reputation is everything here collected over time, and I see you've done a fine job of getting started already. If you want to insult the big dogs, I hope you're ready for a long and very negative forum stay because people like me just don't care when you try to use insults such as "Why don't you go tell your mom people are being mean to you on the internet", it's immature at best, not to mention I'm British so "moms" are non-existent over here with your defiled version  of our language.

"They get very rich off of this service" - if you believe that then you're delusional and don't know how this trade works. I made a lot of money from it, most vendors on SR don't because of the logistics behind it. Sure they turn a little profit, but I doubt many vendors here get rich in any way from it. There are some exceptions obviously, but very few. My deals are mainly IRL based.

"This is a safety issue more than anything.  If you can't see that you are blind.  Right now as I sit here how do I know customs didn't find my package and is going to bust my door down.  How do I act accordingly?  I can't." - What is the difference between a ST package intercepted and any other package? If they come knocking down your door, then it's your fault for not being prepared, every good buyer and seller here knows that you should expect them to come at any time. If they have the package, remember that anyone can send you something in the mail. If you're successfully charged for being sent drugs in the mail, you are a complete idiot as it must be the easiest charge in the world to get off clean. Sure they'll have your address marked and may keep an eye on you, but that ain't prison.

"The point is SR knew this was going on.  How many people work in the service center do you think?  10? 100?" Yep, you're delusional if you think even 10 people work at SR support. They knew it was going on sure, they read the forums, but that doesn't mean they should just shut the thing down, that isn't their job. Their job is to settle disputes and keep things in working order, that's all they provide so your customer right shit is completely out the window.

Also you seem to be bitching a hell of a lot on one vendor, please explain to me just when you ordered your products? If you ordered when the delays were apparent (mid-august it all started I believe), then it's your own fault completely for not taking that into account. As said, SR is provided as-is and it's your job to do the research and your place to accept the loss if it doesn't show up.
I don't understand how anyone can take SuperTrips side on this matter. He said to me that he dispatched an order that never arrived, he did this not only to me but to several people. There isn't really any justifiable reason for doing this, it is a blatant lie. Not only that but the first part of my order that did arrive took over a month, based on the date on the packet he took 3 weeks since marking it as dispatched to actually dispatch it. During this time I even messaged him asking if it had been dispatched and asking if I can cancel my order. The second part of the order never arrived and I received a 100% refund. I can say with 96% certainty that it was never dispatched despite SuperTrips telling me more than once that it had been.

During this whole period he carried on taking orders despite being backlogged.

Things SuperTrips did wrong that I challenge someone to justify:

1. Marking orders as dispatched then taking almost a month to dispatch them.

2. Keep on taking orders despite being backlogged with orders and messages for like.. at least a month before he stopped taking orders.

I'm not having a go at SuperTrips, I just don't understand these people that are taking his side: SilentBob, Limetless amongst others. What he did was wrong. Just because it's drugs doesn't mean sellers should be able to do what they want. Guess what, as buyers on SilkRoad we are taking certain risks as well and this whole "If you don't like it then fuck off" attitude is something I don't understand. If he had some sourcing or restocking problem or bitcoin-cashing-out-problem, you know what, that's fine. Stop taking orders IMMEDIATELY, explain on your vendor profile that you are experiencing problems, if the problem won't be rectified within a week then give people the option to cancel. Is that too much to ask?

Overall though I am NOT blaming DPR or SilkRoad for any of this, shit happens and from where I am standing SuperTrips is at fault, whether intentionally or not is kind of irrelevant. I don't think DPR or SilkRoad could of prevented this mess, I don't think it's fair for chasezip to blame them but I think the people having a go at chasezip needs to back of, he does have some valid points. A buyer that is buying for thousands of dollars is taking almost as much of a risk as the seller if not more simply because it's the seller that has the control. The buyer can't do anything but wait. It's the sellers responsibility to keep the buyer in the "know", I don't think that's too much to ask.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Limetless on October 29, 2012, 02:40 pm
Lol hang about mate, I'm not taking any sides. Why would be on a "side" I just thought SilentBob made a generally relevant point with a lot of aspects to what he said. If SuperTrips has done a runner then that is very disappointing but it's not something that effects me personally because I've not got any orders with him. I only commented on this thread because I'm just generally interested in the situation.

Try not to put words in my mouth please, instead just ask me to clarify my position.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: ruport on October 29, 2012, 06:08 pm
Ну что граждане, кинул нас наш друг СуперТрип... Ладно я на грамм кекса попал, первый раз у него заказал, для пробы, а люди смотрю нормально воткнулись, не на один косарь.
И спорите тут всё, выесняете, статус-хератус, был бы он человек, вышел бы сам, и объяснил что к чему, а так, пиши-пропало. Всё, вопрос закрыт, забудьте.
Вот они риски анонимной торговли...
Кстати. Тут жостко наезжали на КоКинга. Так тот в отличии от СТ нормальный человек, расчитался как надо и ушел красиво.

ЗЫ сорри за русский.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: GiveUsSome on October 29, 2012, 09:05 pm
is it my imagination, or is it always the coke dealers who do the runner?

dealers selling psychedelic and other shit i hate, seem to stay here forever ;)
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: UltimateSolution on October 29, 2012, 09:10 pm
Lol hang about mate, I'm not taking any sides. Why would be on a "side" I just thought SilentBob made a generally relevant point with a lot of aspects to what he said. If SuperTrips has done a runner then that is very disappointing but it's not something that effects me personally because I've not got any orders with him. I only commented on this thread because I'm just generally interested in the situation.

Try not to put words in my mouth please, instead just ask me to clarify my position.
Ok fair enough *takes a step back* :)

As someone who was part of the whole SuperTrips 'situation' though I think SientBob's post was uncalled for. Sure chasezip's criticism was uncalled for as well, but at least chasezip has been a part of this. I really don't see why people who aren't involved in this are leaving comments when they don't seem to fully understand the situation. Anyway.. I received my refund a while back and have no outstanding issues with SuperTrips, I don't know why I'm still posting about it. I guess I feel bad for the people who finalized early. It's a shame people will still finalize early, I can see there's going to be a lot more scams to come.

Didn't DPR tell vendors they couldn't request FE quite a while ago but then some vendors (I think Ivory was amongst them) had a problem with this and in the end vendors were allowed to if they had a certain amount of stats? I could be wrong. I just hate this trend where vendors aren't even allowing buyers with good stats to stay in escrow. Not only for my own reasons but I really hate seeing people get burnt.

(By the way, what's with that russian post?) :P

is it my imagination, or is it always the coke dealers who do the runner?

dealers selling psychedelic and other shit i hate, seem to stay here forever ;)
Yeah, it seems to be exclusively heroin and cocaine vendors (tony, noriega).
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: johnmtl on October 29, 2012, 09:14 pm
maybe hes having some problems cashing out!

 ;) ;) SR admin!
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Zulu on October 30, 2012, 04:20 am
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.

I tell vendors daily don't list what you cant ship out in a 2-3 day period but no one ever listens to the sage.

This - nomad has spoken
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: fanfuckingtastic on October 30, 2012, 06:09 am
Ok so checking in with my problem. Read the entire thread. Here's my problem

Order placed and address sent 26 days ago. Marked as shipped a few days later. Then message 16 days ago (10 days AFTER original order is placed) that says "Sorry for the late response, forwarding your PGP encrypted message to SuperTrips".

None of the messages sent to ST have been read. So, because of this "delay" in shipment, SR auto-finalized from the day he marked it shipped not the actual date of shipment, if it was even shipped at all.

I was unable to log into SR for an extended amount of time and was unable to hit resolve in time. In this time period it was auto-finalized, so I am not out of escrow.

Have been messaging ST in hopes that he will read my messages, but none have been marked as read. I am not flaming to him, mainly asking if it was shipped, when, etc. Also, SR basically said i'm SOL because of the auto-finalize.. when it was never shipped.

TL;DR It have been 26 days since original payment and message. Fyi, bought an O.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on October 30, 2012, 09:30 pm
Can any of the SR admins chime in as far as hearing from ST? In the other threads around here nobody is saying that they're receiving their orders, but have the SR admins been in contact with him at least? Just wondering if he's completely fallen off the map or is working through the backlog.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: forgotmyusername on October 30, 2012, 11:43 pm
After over a month and a half of extensions on top of the original 20 days of shipping, I finally messaged supertrips again. About 6 hours after that I received a refund of 0%. Given that it was a decently large order (100 white speakers) this is kinda disappointing and a little confusing.

Anyone know if he's reportedly honoring his old reship policy? Or is my money just gone. I also messaged the resolution center about this.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: boab2000 on October 31, 2012, 04:22 am
This quote straight from one of SuperTrips posts back on the 27th August-

Im just thinking of like; becoming a stealth seller or something with a small bulk clientele. Over 85% of my profits is from bulk, small listings are just intended for users to have a good time and enjoy themselves with quality product, but all you get is headaches and a bad temper. And believe me, I have the temper of a saint when answering 200+ pm's a day, but jesus christ does it run out sometimes. Time is as a valuable commodity as money, and I got bitcoins and money coming out of my ass with 0 time in the week to enjoy it. If i would stop doing small orders I would spend 60-75% less time on orders every single day. Which is hours and hours. These people really encourage me.

So it's sure not looking good for those of us with orders less than an O who FE'd (on STs fkng insistence). Just wish SuperTrips would tell us one way or the other so we can just cut our losses & stop checking the fucking mailbox every day in some vague hope that he's not full of shit after all...
If he's on the level, what would be so difficult about a post on the forums explaining the holdups? (trying to cash out BTCs, shortage of good product, whatever... Or just some bullshit at least? Or some replies to PM's... I'd fire my outsourced PM answerer by now...
Also noticed his rating is still sitting on 91%. Is a vendors rating not updated while they are in stealth mode? I'd imagine he'd be sitting somewhere around 80% mark by now, based on his awesome idea of customer service.
All up though I know this is not like buying a new pair of underpants from eBay, so we take our chances. Just frustrated and venting. I'm ok now... ha ha
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: GiveUsSome on October 31, 2012, 04:30 am
^^ everybody probably keeps extending so rating isnt really displaying what it will be
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: latitude05 on October 31, 2012, 05:20 am
 :'(

FE on 2 orders 1 gram of white and 100 Green questionmarks to the Midwest USA...received nothing , no communication , nothing

Sent several PM's requesting refund or update . Nothing

Now he is on vacation mode  = Really

1st order went good now this= I am not mad just disappointed  that I have been checking my mailbox and nothing is showing.

I will never ever FE on any order I dont care if its a FUCKING .5  coin


I am curious what happens if you dont FE early and it doesnt show what happens then ?
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: boab2000 on October 31, 2012, 05:34 am
Depends on the vendors terms & conditions. With SuperTrips if you have under 5 transactions on the site you are eligible for 1x re ship but no refund. After 5x transactions you are eligible for a reship or a 100% refund, at the vendors discretion.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: beren102 on October 31, 2012, 07:41 am
This quote straight from one of SuperTrips posts back on the 27th August-

Im just thinking of like; becoming a stealth seller or something with a small bulk clientele. Over 85% of my profits is from bulk, small listings are just intended for users to have a good time and enjoy themselves with quality product, but all you get is headaches and a bad temper. And believe me, I have the temper of a saint when answering 200+ pm's a day, but jesus christ does it run out sometimes. Time is as a valuable commodity as money, and I got bitcoins and money coming out of my ass with 0 time in the week to enjoy it. If i would stop doing small orders I would spend 60-75% less time on orders every single day. Which is hours and hours. These people really encourage me.

So it's sure not looking good for those of us with orders less than an O who FE'd (on STs fkng insistence). Just wish SuperTrips would tell us one way or the other so we can just cut our losses & stop checking the fucking mailbox every day in some vague hope that he's not full of shit after all...
If he's on the level, what would be so difficult about a post on the forums explaining the holdups? (trying to cash out BTCs, shortage of good product, whatever... Or just some bullshit at least? Or some replies to PM's... I'd fire my outsourced PM answerer by now...
Also noticed his rating is still sitting on 91%. Is a vendors rating not updated while they are in stealth mode? I'd imagine he'd be sitting somewhere around 80% mark by now, based on his awesome idea of customer service.
All up though I know this is not like buying a new pair of underpants from eBay, so we take our chances. Just frustrated and venting. I'm ok now... ha ha

yeah it would be nice to hear directly from ST...
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: dutx12 on October 31, 2012, 06:40 pm
I'm in the same situation as many people, my third order and the last 2 were at ST. 45 days waiting, unanswered.

I think on this problem anyone of SR Administrator, give an official statement of the problem.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: HardHustle on October 31, 2012, 11:57 pm
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.

This has always been my thinking. ST is fuckin solid. He's just in way over his head imo. And what is he supposed to do about it? Go on vacation 4 or 5 days a week? The orders won't stop coming in. Hell, I bet you if he went on vacation he'd just get even more flooded with orders on the days that he's not on vacation mode. Once you get that big, and you don't have the manpower to cover all of it, you're basically screwed. Imo it's the buyers that did this, not the seller. You guys have no idea what his situation is, so you can't make a judgment call like that. It's not a matter of "DER IT TAKES THIS MUCH DAYS TO GET TO THE US," it's a matter of ALL THE OTHER FACTORS you all apparently don't give enough a fuck to consider.

The world's much bigger than you and your drugs.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: GiveUsSome on November 01, 2012, 12:18 am
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.

This has always been my thinking. ST is fuckin solid. He's just in way over his head imo. And what is he supposed to do about it? Go on vacation 4 or 5 days a week? The orders won't stop coming in. Hell, I bet you if he went on vacation he'd just get even more flooded with orders on the days that he's not on vacation mode. Once you get that big, and you don't have the manpower to cover all of it, you're basically screwed. Imo it's the buyers that did this, not the seller. You guys have no idea what his situation is, so you can't make a judgment call like that. It's not a matter of "DER IT TAKES THIS MUCH DAYS TO GET TO THE US," it's a matter of ALL THE OTHER FACTORS you all apparently don't give enough a fuck to consider.

The world's much bigger than you and your drugs.

Thanks for your input.

However is it not possible to limit the amount of stock you put up available? (i dont know if it is on not)

Or if its not, then just take on what you can handle, go on vacataion mode after that. if too many orders, cancel them, dont mark them in transit if you cant handle it?

Then again, why not just leave it processing UNTIL YOU ACTUALLY PACK THE DAMN THING and then mark it as in transit just before you walk out the door to drop it off? Is that not possible?

Im sorry but these excuses are invalid to me, its just greed when people keep taking order they can not handle.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: HardHustle on November 01, 2012, 12:51 am
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.

This has always been my thinking. ST is fuckin solid. He's just in way over his head imo. And what is he supposed to do about it? Go on vacation 4 or 5 days a week? The orders won't stop coming in. Hell, I bet you if he went on vacation he'd just get even more flooded with orders on the days that he's not on vacation mode. Once you get that big, and you don't have the manpower to cover all of it, you're basically screwed. Imo it's the buyers that did this, not the seller. You guys have no idea what his situation is, so you can't make a judgment call like that. It's not a matter of "DER IT TAKES THIS MUCH DAYS TO GET TO THE US," it's a matter of ALL THE OTHER FACTORS you all apparently don't give enough a fuck to consider.

The world's much bigger than you and your drugs.

Thanks for your input.

However is it not possible to limit the amount of stock you put up available? (i dont know if it is on not)

Or if its not, then just take on what you can handle, go on vacataion mode after that. if too many orders, cancel them, dont mark them in transit if you cant handle it?

Then again, why not just leave it processing UNTIL YOU ACTUALLY PACK THE DAMN THING and then mark it as in transit just before you walk out the door to drop it off? Is that not possible?

Im sorry but these excuses are invalid to me, its just greed when people keep taking order they can not handle.

Drug dealing IS greed. Greed gets those drugs smuggled to you from across the globe. Greed is what makes you take the drugs in the first place. Greed's a good reason to do most things that make life worth living. But greed's not the issue here. The issue is that there's a large amount of demand, a large amount of supply, and not enough labor to cover all of it. I guarantee you he has all the drugs that you're ordering, but when a couple hundred of you order those drugs every day, how's he supposed to get em out in time? It's just a recipe for getting more and more behind. And like I said, if he goes on vacation he's still fucked. He'd just get an explosion of orders on the day he's available.

And I do side with you on the processing thing, BUT like another user said his policy is FEing on any order under 1k so he has to mark the order in transit in order for people to FE before he gets the orders out. You can't FE if the order isn't marked in transit. I imagine that makes up the bulk of the problems.

Not to mention all of the problems just BETWEEN the packaging and shipping of the items. Guy this busy I couldn't even imagine doing what he's doing - how much driving he must have to do all over his whole fuckin region just to get all of the orders he has time to do out of the country. And then there's a million other problems that could occur between when he buys the drugs on one end of the globe to when they're in your hands on the other. Hell, even AFTER that there's the possibility of some asshole scammer trying to gauge him for more product or a refund. Must fucking suck to be ST. It already sucks to be me and I run about 5% of the game he does.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: GiveUsSome on November 01, 2012, 12:58 am
I have no reason to suspect that ST is has done anything wrong except grow too quickly.  Vendors need to be responsible for tending to their customers needs and must refuse business they don't have the capacity to handle.  Everyone who has pending orders will be treated fairly in the resolution center as always.

This has always been my thinking. ST is fuckin solid. He's just in way over his head imo. And what is he supposed to do about it? Go on vacation 4 or 5 days a week? The orders won't stop coming in. Hell, I bet you if he went on vacation he'd just get even more flooded with orders on the days that he's not on vacation mode. Once you get that big, and you don't have the manpower to cover all of it, you're basically screwed. Imo it's the buyers that did this, not the seller. You guys have no idea what his situation is, so you can't make a judgment call like that. It's not a matter of "DER IT TAKES THIS MUCH DAYS TO GET TO THE US," it's a matter of ALL THE OTHER FACTORS you all apparently don't give enough a fuck to consider.

The world's much bigger than you and your drugs.

Thanks for your input.

However is it not possible to limit the amount of stock you put up available? (i dont know if it is on not)

Or if its not, then just take on what you can handle, go on vacataion mode after that. if too many orders, cancel them, dont mark them in transit if you cant handle it?

Then again, why not just leave it processing UNTIL YOU ACTUALLY PACK THE DAMN THING and then mark it as in transit just before you walk out the door to drop it off? Is that not possible?

Im sorry but these excuses are invalid to me, its just greed when people keep taking order they can not handle.

Drug dealing IS greed. Greed gets those drugs smuggled to you from across the globe. Greed is what makes you take the drugs in the first place. Greed's a good reason to do most things that make life worth living. But greed's not the issue here. The issue is that there's a large amount of demand, a large amount of supply, and not enough labor to cover all of it. I guarantee you he has all the drugs that you're ordering, but when a couple hundred of you order those drugs every day, how's he supposed to get em out in time? It's just a recipe for getting more and more behind. And like I said, if he goes on vacation he's still fucked. He'd just get an explosion of orders on the day he's available.

And I do side with you on the processing thing, BUT like another user said his policy is FEing on any order under 1k so he has to mark the order in transit in order for people to FE before he gets the orders out. You can't FE if the order isn't marked in transit. I imagine that makes up the bulk of the problems.

A good drug dealer runs it like a business. There are other vendors on here who handle large amount of orders. If he cant handle it, he shouldn't take it on. its that simple.

Fair enough about the FEing issue, then he should only mark in transit the amount he can handle.

He made this mess him self, and its not only the customers who suffer. also his reputation. Which probably doesnt effect him due to the amount of demand there is.

Delta had huge demand, but he only listed for a day every couple of weeks. then he dealt with it. and then kept going like that.

There are many things that could have been done to address this issue.

I didn't order of ST, which im glade about. But I just don't like how vendors keep taking orders when they know they cant handle it.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on November 02, 2012, 01:34 am
EDIT: annnnnd nvrmd. Theres hope! His page says he's rebooting next week and doing full refunds :)
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: childishfun on November 04, 2012, 10:31 pm
Ordered 5g, arrived within 2 weeks.

Ordered 40g, FE'd out of respect (think it was about 105BTC at the time).

Waited, waited, waited. No reply to my messages whatsoever unfortunately.

45+ days means to me that it wasn't sent, or was taken, I was paranoid that he had been arrested or somethingg! Now a little hard up for money :( it's just over $1400 in my local currency.

DREAD PIRATE: How do you advise people who have FE'd or been auto-FE'd carry on from here?
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on November 05, 2012, 01:51 am
Ordered 5g, arrived within 2 weeks.

Ordered 40g, FE'd out of respect (think it was about 105BTC at the time).

Waited, waited, waited. No reply to my messages whatsoever unfortunately.

45+ days means to me that it wasn't sent, or was taken, I was paranoid that he had been arrested or somethingg! Now a little hard up for money :( it's just over $1400 in my local currency.

DREAD PIRATE: How do you advise people who have FE'd or been auto-FE'd carry on from here?

Give SuperTrips time. HE got overloaded on orders and just posted an update on his SR page that hes rebooting his account next week and doing refunds, dont PM him until his page is public again, he gonna be wiping all his messages when he does. Just check his page
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: kissbang on November 05, 2012, 02:08 am
I'm becoming increasingly convinced, from my behind the scenes experience, that SR doesn't want good vendors. I've still no idea what the motivation is, but it's getting hard to avoid the fact that good vendors are being 'encouraged' to leave. Once they receive this 'encouragement' they really don't give a shit anymore...
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: drganja on November 05, 2012, 02:12 am
I'm becoming increasingly convinced, from my behind the scenes experience, that SR doesn't want good vendors. I've still no idea what the motivation is, but it's getting hard to avoid the fact that good vendors are being 'encouraged' to leave. Once they receive this 'encouragement' they really don't give a shit anymore...

Its the uneducated buyers who make the vendors do this. Its really sad... thats why new registrations need to be closed. ALL OF YOU PEOPLE WHO FE, HOW DID YOU EXPECT TO NOT LOSE MONEY? ITS YOUR FAULT!! NOT SUPERTRIPS.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: kissbang on November 05, 2012, 02:14 am
But then the services of BTC vedors become inaccessible and the BTC vendors do no more business....

I've run into the same problem on my kissbang account on BMR... There is a lot of money to be made in helping the scammers. I was one of only two legitimate vendors selling firearms. Why? Because I'm that good. People send me BTC direct now, in advance. I always deliver. Why? Because I'm not in it for the money. Of course, we know what happened there...

If your income is based on a transaction percentage, do you have any concern if the transaction was real or not? As with BMR, as was TA, when most of the market is scams, and you deliberately don't do anything about it because you're making way more money off the scammers' commissions than the few legitimate vendors.... Get rid of the legitimate vendors.

A free market doesn't take a vote, it's free to all.

Now, it seems like I'm off on a tangent, but there is a reason for it.

They're losing sight of the big picture, or never cared about it to begin with...
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: PillPirate on November 05, 2012, 02:37 am
I'm thinking that a lot of people don't understand that most popular vendors are likely getting hundreds of messages and tens of orders a day which can get to be very overwhelming. :/ Which in some cases can cause slow or not shipped mail, you have to give the benefit of the doubt in some cases because I don't believe some of these HONEST vendors are out there to get your money as a whole. Sure they're going to want some profit for the product they're providing, but in a sense, a lot of these people that I see have been called "scammers" and what not, have all had a very good track record till they become extremely busy with traffic. Some times patience is key for this sort of thing and if it happens to not work out as planned work something out and remain calm, I'm sure there are plenty of vendors out there that are completely good to there costumers but just lose a sense of organization as they most likely have lives outside of the SR world...
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: childishfun on November 05, 2012, 09:36 pm
Ordered 5g, arrived within 2 weeks.

Ordered 40g, FE'd out of respect (think it was about 105BTC at the time).

Waited, waited, waited. No reply to my messages whatsoever unfortunately.

45+ days means to me that it wasn't sent, or was taken, I was paranoid that he had been arrested or somethingg! Now a little hard up for money :( it's just over $1400 in my local currency.

DREAD PIRATE: How do you advise people who have FE'd or been auto-FE'd carry on from here?

Give SuperTrips time. HE got overloaded on orders and just posted an update on his SR page that hes rebooting his account next week and doing refunds, dont PM him until his page is public again, he gonna be wiping all his messages when he does. Just check his page

I have waited and stalked his page for almost two months. I UNDERSTAND bad things happened, BUT supertrips has been honest. I had a package show up from him marked from the Netherlands which has caused my address to go under and i have lost OTHER packages because of this.

VENDORS SHOULD NOT HAVE UNLIMITED LISTINGS!!!! They should set a limit per day, ie, when they come on in the morning, update their listings to have 30 of each item or whatever so they can't possibly get overloaded!! Then they should re list that item once they've met the obligation they've commited to by listing said item (THAT MEANS THE ITEM SHOULD BE IN THE MAIL, or the last step of the way!) If Supertrips had done this we would have no problem, people simply wouldn't have been able to order till the listings come back up.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: cjjujitsu9 on November 06, 2012, 02:48 pm
People really do like repeating themselves don't they on this thread.. :)
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: childishfun on November 06, 2012, 11:40 pm
VENDORS SHOULD NOT HAVE UNLIMITED LISTINGS!!!! They should set a limit per day, ie, when they come on in the morning, update their listings to have 30 of each item or whatever so they can't possibly get overloaded!! Then they should re list that item once they've met the obligation they've commited to by listing said item (THAT MEANS THE ITEM SHOULD BE IN THE MAIL, or the last step of the way!) If Supertrips had done this we would have no problem, people simply wouldn't have been able to order till the listings come back up.

That's already bee said. Now, the situation is what it is, and yelling the same thing again and again isn't going to change the current state of it. He's gonna reboot and do refunds, and that's about as best it can be fixed at this moment don't you agree?

I agree entirely, didn't bother to read the whole thread just put my 2c in  :-[

Hopefully we all reach a good resolution :)
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Perrey on November 14, 2012, 06:02 pm
DREAD PIRATE: How do you advise people who have FE'd or been auto-FE'd carry on from here?

Do you know anything about Silk Road?
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: mode on November 14, 2012, 07:00 pm
WTF is a supertrip? Sounds awesome ;D
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Perrey on November 14, 2012, 10:49 pm
HOWS IT GOING WITH SUPERTRIPS? IS HE SENDING ALL PRODUCT THAT HE OWES - HAS ANYONE RECEIVED ANYTHING LATELY?
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on November 14, 2012, 11:50 pm
I havent received a refund or a package and my order is 6 weeks old :( All my messages for the past month have gone unread as well, I just sent him another, hopefully I can get the refund...
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: lakeview11 on November 15, 2012, 02:24 am
n
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on November 16, 2012, 12:26 am
Well ST finally either deleted or checked my messages, they all went from unread to read in the past hour. Still no word about my refund though :( Anybody else having luck getting a refund or even a message from ST?

And he just updated his profile with "I'm back to 150 messages received a day, but now with no orders. I'll have to see how this goes." Ugh...
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: dutx12 on November 16, 2012, 04:34 am
Well ST finally either deleted or checked my messages, they all went from unread to read in the past hour. Still no word about my refund though :( Anybody else having luck getting a refund or even a message from ST?

And he just updated his profile with "I'm back to 150 messages received a day, but now with no orders. I'll have to see how this goes." Ugh...

¿¿¿ I'll have to see how this goes.??? ST has our money, he doesnt any problem with money.

My messages stil "unread"
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: PillPirate on November 16, 2012, 04:45 am
Well ST finally either deleted or checked my messages, they all went from unread to read in the past hour. Still no word about my refund though :( Anybody else having luck getting a refund or even a message from ST?

And he just updated his profile with "I'm back to 150 messages received a day, but now with no orders. I'll have to see how this goes." Ugh...

¿¿¿ I'll have to see how this goes.??? ST has our money, he doesnt any problem with money.

My messages stil "unread"

Well, just as the quote in your reply stated, ST is still up to 150 messages PER day, meaning that he's probably a little overwhelmed with everything. I mean the guy's pretty damn popular, I'd just give this thing some time and sit back and hopefully he'll work things out. Because, honestly do you think that if a vendor intended to just rip a bunch of people off and not send them their stuff that he would be back selling again after everyone knows exactly what he did? It really doesn't make any sense to me at all why anyone would do such a foolish thing.. Just keep calm, shit does happen, especially with this sort of thing. Hopefully things will work out for my friend, but only time will tell and this is when patience really does need to come into play.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Chugadelics on November 17, 2012, 10:20 am
His support sent me a message yesterday and said they looked up my order. They said,

"This is SuperTrips Support, back up and running, I'm going to look up your info and get it to SuperTrips so he can get your refund to you. Thanks for sending the transaction number.

~SuperTrips Support"

Hopefully all is well after all.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: dutx12 on November 17, 2012, 06:07 pm
His support sent me a message yesterday and said they looked up my order. They said,

"This is SuperTrips Support, back up and running, I'm going to look up your info and get it to SuperTrips so he can get your refund to you. Thanks for sending the transaction number.

~SuperTrips Support"

Hopefully all is well after all.

Me too :-)
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: username5055 on November 17, 2012, 06:28 pm
I sent ST my transaction info from SR support and had my refund in 10 minutes!
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Chugadelics on November 18, 2012, 12:30 am
Well, you're lucky. It's been two days since I sent my transaction number. I'm glad everything is getting worked through, but I think SuperTrips should have refunded the people that lost hundreds of dollars before selling again. We'd all be happy campers by now. Lesson learned, no more finalizing early for me!
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Chugadelics on November 19, 2012, 05:27 am
Got a full refund today... already spent it all.. lol. This should be a fun Thanksgiving/Christmas!
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: bbss8484 on November 19, 2012, 05:38 am
After weeks of no order showing up and more weeks of unread PMs, ST got back to me a couple of days ago after I messaged him again to try to get a refund one last time. Amazingly enough, he (or his support) replied, asking for my transaction numbers so that he could refund my orders (which were FE).
Gotta say this has made me pretty euphoric and given me hope I may see my coins come back after all!
Fingers crossed..
Anyone had their FE order refunded to them yet?
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Chugadelics on November 19, 2012, 06:09 am
After weeks of no order showing up and more weeks of unread PMs, ST got back to me a couple of days ago after I messaged him again to try to get a refund one last time. Amazingly enough, he (or his support) replied, asking for my transaction numbers so that he could refund my orders (which were FE).
Gotta say this has made me pretty euphoric and given me hope I may see my coins come back after all!
Fingers crossed..
Anyone had their FE order refunded to them yet?
Mine was a FE order and was refunded today, three days after sending my transaction #.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: darthvaderstar on November 20, 2012, 12:53 am
Got a full refund today after messaging him back with my transaction #, it doesn't seem like he is trying to scam anyone

Yes i did FE about 2 months ago
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Chepaddy on November 20, 2012, 01:53 pm
Got a full refund today after messaging him back with my transaction #, it doesn't seem like he is trying to scam anyone

Yes i did FE about 2 months ago

In fairness to him I got my refund yesterday for FE. Hope he can get his shit together
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: bbss8484 on November 20, 2012, 08:54 pm
Thanks for your replies guys. How long did it take SR support to get back to you when requesting the transaction #'s?
I've been waiting a couple of days now.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: latitude05 on November 21, 2012, 01:52 am
Refunded my money finally - He updated his profile stating the issue ...I know its his fault but he seems like he is getting his act together .. tough thing is that he isn't getting orders back and putting all his money out to get everyone caught up ..

I am excited to see what happens , his shit was the bomb considering ordering again with a small amount to see how it goes then a bigger one.

Maybe since he is not getting order it will be delivered fast.
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: mollysbf on November 21, 2012, 06:25 am
I had messaged him and SR multiple times and I quit when SR sent me a message saying there is nothing they could do because it autofinalized. After Supertrips came back I sent him a message today with all the transaction info. I got the Same generic message it seems most have got saying "we will forward this to supertrips and have him refund the order"
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Chugadelics on November 21, 2012, 11:34 am
I had messaged him and SR multiple times and I quit when SR sent me a message saying there is nothing they could do because it autofinalized. After Supertrips came back I sent him a message today with all the transaction info. I got the Same generic message it seems most have got saying "we will forward this to supertrips and have him refund the order"
You'll get your refund in a few days, we all had to wait after getting that message. ;)
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Perrey on November 21, 2012, 08:11 pm
I had messaged him and SR multiple times and I quit when SR sent me a message saying there is nothing they could do because it autofinalized. After Supertrips came back I sent him a message today with all the transaction info. I got the Same generic message it seems most have got saying "we will forward this to supertrips and have him refund the order"

I did the same. I messaged ST maybe 5 times between my placed order - 2 weeks ago. When I found out that he was back I read somewhere that he had deleted all messages so I wrote a new one with my details and they answered yesterday 'SuperTrips will get back to you regarding your refund... something something regards support" and I didn't reply and today wola! $800 on my account.

Cheers
Title: Re: Can we get an official statement on supertrips from Silk Road?
Post by: Eldcar on December 22, 2012, 06:56 pm
Got a refund of 22 bitcoins after 3 months, even if I did FE. Highly professional man, IMHO, deserves the feedback rising.
Cheers.