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Messages - Dread Pirate Roberts

Pages: 1 ... 41 42 [43] 44 45 46
631
Silk Road discussion / Seller ranking and feedback overhaul
« on: July 23, 2011, 06:19 pm »
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Hey gang,

Our old feedback system, as great as it was, was overly simple and had started reaching it's limits lately.  Inspired by many of your suggestions for improvement, we've done a complete overhaul that I hope you will find more informative and help you determine the best sellers to work with.

Instead of using a simple average of a sellers feedback scores, now a weighted average is done.  The weights are determined by several factors.  They are, in order of importance:
1) How active the buyer is in rating other sellers
2) How old the rating is
3) How much was spent on the transaction

also, multiple reviews from the same buyer count for less and less.  In this way, a seller's feedback score is dominated by recent, unique feedback from active, experienced buyers.

In addition to this, we've developed a ranking system that takes into account not only the average feedback for the seller, but also how experienced they are so you can quickly find the best sellers who have both good feedback and lots of it.
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632
Silk Road discussion / Re: New Feature on SR
« on: July 23, 2011, 06:02 pm »
I don't even have time to announce and you guys are on it!

633
Technical support / Re: How do I convert my existing listings to HEDGED
« on: July 23, 2011, 04:04 pm »
an order is hedged or not the moment it is shipped (confirm shipment button). So, if you change your setting to hedge your escrow account, all future orders will be hedged, but ones that have already been shipped unhedged won't be.

634
Silk Road discussion / Re: Main site down for maintenance
« on: July 23, 2011, 01:58 am »
ok, i think we got it.  the "recent feedback" display on the homepage was the problem the way we were displaying it was inefficient and using up all of the server resources.  took it down and it seems to be fixed now.  I think we'll replace it with something more informative anyway.

635
Silk Road discussion / Re: Main site down for maintenance
« on: July 23, 2011, 01:39 am »
yea, looks like the fix didn't work...  stay tuned for updates.

636
Silk Road discussion / Re: Main site down for maintenance
« on: July 23, 2011, 01:11 am »
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we're live again, hopefully with no more problems, though if our fix didn't work, we may have to go down again sometime in the next few hours
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637
Silk Road discussion / Main site down for maintenance
« on: July 22, 2011, 11:44 pm »
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we are down to fix a problem that has been causing intermittance over the past couple of days.  So sorry for the trouble, we'll keep you posted if anything develops and hopefully we'll be back online asap.
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638
Silk Road discussion / Re: How many members?
« on: July 22, 2011, 04:50 am »
right now about 7k users have logged in in the past week.  Don't know how many accounts are controlled by the same person, though.

639
Silk Road discussion / Re: SilkRoad Up and Down this afternoon.
« on: July 22, 2011, 04:47 am »
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Sorry about that.  We just became aware of the problem and hopefully have it fixed now.  Thanks for your patience :)
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640
Feature requests / Re: Decentralized escrow with a dead man's switch
« on: July 20, 2011, 05:30 pm »
This is a really good idea and I don't think it would have to be that complicated.

Right now, we backup the wallets and database frequently on separate servers , so if the main server went down, we'd know the state of all open transactions and accounts and could pick back up where we left off on a new server, or refund everyone, split up escrow, etc.  However, if someone were to somehow seize control of the server, they could send the bitcoins to an address they control and the backup would be useless.  Storing the bitcoins on separate servers like you suggest would help protect us from this.

Great idea, it's on the to-do list :)

641
Silk Road discussion / Re: hedged escrow, at last...
« on: July 20, 2011, 04:03 am »
yea, we're hiding the nuts and bolts on this one "for security purposes" ;)  Thanks for being understanding about the lack of transparency.

642
Technical support / Re: My BC's have vanished from SR
« on: July 19, 2011, 09:52 pm »
I'm terribly sorry about this.  If you message us on the main site, we can look into it for you.  Yet another reminder:

Do not use the same password you use on mtgox.  Some users using the same password they use on mtgox have reported having their accounts emptied even though they changed their passwords AFTER mtgox was compromised.

643
Silk Road discussion / Re: How good is escrow hedging working?
« on: July 18, 2011, 04:37 pm »
from our end, it appears to be working well.  With a little more time, we'll see more hedged transactions being finalized and will have some data to look at to make sure everything is balancing as it should.  Once we're comfortable with it, we'll announce it again and remove its "experimental" status.

644
Silk Road discussion / Re: Backup bitcoin addy?
« on: July 18, 2011, 04:34 pm »
it's a last resort.  If for some reason Silk Road has to be shut down unexpectedly, the available bitcoins in your account will be sent here.

645
Technical support / Re: Bitcoin deposits after 12 hours
« on: July 16, 2011, 12:11 am »
if they don't come in after 12 hours, contact us on the main site with the address they were sent to and we'll track them down.

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