I don't wish to see anyone feel as though we are avoiding any questions. So allow me to answer them: There is a working support system in place. Click on the Support link and it will bring you to the Support Center. Auto-Finalize was in place. There was a period where this was disabled following the events of Christmas. As the market is FE-only now, the remaining orders left in escrow are being handled on a case-by-case basis via the aforementioned Support Center. See same answer regarding the Support Center. %95 of all deposits go through within an hour timeframe. Those that are waiting that long need to use the Support Center with BlockChain data for investigation as to what occured. Which vendors? We are banning a list of vendors accumulated every 24 hours via reports on the forums and tickets submitted within the Support Center. Use trusted vendors, do your research both on the forum and the vendor's feedback before an order is made in "blind faith".