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Messages - DoctorClu

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1276
Thank you for the notice, OG.

I will see if I can contact the admins over there and ask them to stop impersonating our users. They likely wont listen, but maybe I can be more persuasive. ;)

1277
Bug Reports / Re: The apparel section
« on: December 30, 2013, 06:12:22 am »
We are aware. I will place this in Bug Reports.

1278
Silk Road Discussion / Re: Deposits
« on: December 30, 2013, 06:11:05 am »
You should always tumble your own coins and not trust the market to do it for you, but yes it has a mixer that will be improved upon over time.

1279
The wallet addresses both to and from and the transaction ID if available. DO NOT post these publicly.

1280
Customer Support / Market Support Response Time
« on: December 30, 2013, 05:16:37 am »
I feel I have to address this as it has come up several times.

We apologize for the delay in responses from support. Please understand that three of our staff members were arrested and those that have been brought on to backfill their positions do not yet have the same access that they once did. Defcon is already working to get this essential part of the market manned by the right people. There is a tremendous queue of support messages so sending multiple wont help and will only hinder others from getting aid. We appreciate your continued patience and please hang in there. You aren't forgotten.

Cheers
DoctorClu

1281
I've notified Defcon about this as several people have reported it.

1282
Silk Road Discussion / Re: Deposits
« on: December 30, 2013, 04:22:55 am »
On a side note, Kurt - Did your deposit show up in it's entirety?

1283
I have you back under the WakeSide917 forum account and am crawling the old forums to verify your old key. Do you happen to remember your vendor number from SR1?

1284
Customer Support / Re: My account is in the neagitve?!?!
« on: December 30, 2013, 03:00:40 am »
It wasn't deleted, mate. It got moved to the Customer Support board. I will move this over there too and merge them together so we can look into this.

1285
You may have noticed a sudden SR employee turnover as of late. We are still putting together access to the support interface. Be patient.

1286
Silk Road Discussion / Re: Sarge Quiting
« on: December 30, 2013, 12:44:18 am »
Good to see you are staying out of trouble, mate. We are still trying to get the hang of what you used to do. ;)

Cheers
DoctorClu

1287
We are still working on market access for the new staff. Once that is sorted, we will take care of the account.

1288
Silk Road Discussion / Re: Deposits
« on: December 29, 2013, 11:49:33 pm »
A simple mixer was implemented last night. It appears to be causing some slow-down with deposits but they will get there eventually.

1289
Off Topic / Re: Utopia Marketplace
« on: December 29, 2013, 11:29:56 pm »
Hmmm...This is a grey area I suppose. Especially since the link does not contain a link to the market. Still though, please do not put it back in after I have removed it from your post. At least PM me about it first.

1290
Off Topic / Re: Silk Road reopen on time and without problem
« on: December 29, 2013, 10:38:03 pm »
It's the reasonable part he had a problem with...

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