A. Your account was TEMPORARILY suspended because you were requesting OOE something that is explicitly against the conduct here. B. We never took your coins. They were withdrawn to an off-site address within minutes of you receiving your account suspension notice. C. I don't see how you forgetting your PIN and subsequently getting locked can be misconstrued as malice on our part. It's something we do to keep phishers from withdrawing your funds. So your funds were withdrawn offsite, using your PIN. Either a phisher really got you, or something smells funny here. Peace, DigitalAlch