SR Support's messages are cleared. Don't know what you are talking about. The admin have been hard at work receiving 400 - 700 messages ever 24 hours. The only way I could see that happening is when asked to wait the 7 days then respond, you responded early so the marked your message as read, and then you didn't reply again at the 7 day mark. Other than that, all messages have been answered. Peace, DigitalAlch