Launch rescheduled. Updates continue in this thread: http://silkroad5v7dywlc.onion/index.php?topic=22969.0 The new CAPTCHA system has been implemented, resolving the affected login failures.The support UI integration is almost complete as well. Our latest test pass in our offline environment revealed that while placing tickets older than seven days into a "Resolved" status, the system would occasionally throw an error which gets placed into the ticket and caused it to re-open all those it had processed. We are troubleshooting the root cause of the error as we speak. Once that is found/rectified, we will attempt another sync and implement it into production. Apologies for yet another delay, but once complete, support will be able to respond quicker than at any point in Silk Road's history. The hardening took more hours than expected, the dev team has delivered the improved code to the security team but they are still in the process of testing it. We apologize for the delays getting this out. This fix to the new release was essential and could not be postponed. Our next opportunity to release is in ~10-14 hours with all dev staff online. Will update here when we know the exact time. Launch is unlikely for the 28th, our security team just raised a very valid concern. We are playing it safe, hardening code, then will be launching on the 29th. Staff apologies for the delays, we prioritize security above features no matter how long-awaited they are. A server update is taking longer than expected. Rather than be offline for more than an hour, we are pushing back the window again. As a result of this update the downtime will only be thirty minutes, and will start at 17:00 UTC. Pushed back a few hours to 15:00 to ensure that all of the dev team is online during the launch, and because one of your admins is very hungover. Good morning cruel world. The team has been working very hard behind the scenes to keep deposits/withdrawals flowing quickly, and to continue scaling our infrastructure in ways that still preserve security. We are now ready to launch two important changes to the marketplace: 1. - Staff has had access to an incredible new support interface for over a week now, and after security test results we have decided that it is safe to continue the rollout to marketplace customers. You may notice a new response from staff which you did not previously see. This is not a bug, it is a symptom of staff testing the new interface by responding to you before launch. In order to help staff resolve the massive support backlog as quickly as possible, we are marking all issues over seven days old as resolved. This does not mean we are ignoring you. If you are affected by this, simply open the support request and add a new message. This will re-open the request. This might seem like a strange approach, but it will allow our staff to focus on actually resolving issues rather than sending hundreds of "Does this issue still exist?" responses. 2. - We have rewritten the CAPTCHA system, resolving a bug affecting login and registration. Staff appreciates your support as we have been heads-down writing and testing these updates. I will update this post when the launch is complete.