Silk Road forums

Support => Customer support => Topic started by: fakename709 on September 27, 2013, 09:41 am

Title: Reviewing: system says "Alias taken" and then "alias and username match"
Post by: fakename709 on September 27, 2013, 09:41 am
Hi
trying to hide my username for reviews.
I update my profile on settings, it says alias taken or something like that confirming my chioce.
Then when I go for reviewing the things I got, I always get that red box saying alias and username match!
Thanks for any help!
Title: Re: Reviewing: system says "Alias taken" and then "alias and username match"
Post by: fakename709 on October 01, 2013, 05:02 pm
No clue anyone? Staff?
Title: Re: Reviewing: system says "Alias taken" and then "alias and username match"
Post by: cirrus on October 01, 2013, 06:21 pm
It should just display the alias of your choosing.  What are you trying to do when you get the "red box"?
Title: Re: Reviewing: system says "Alias taken" and then "alias and username match"
Post by: samesamebutdifferent on October 01, 2013, 09:42 pm
Sounds like you are not making any changes to your alias.

ACCOUNT > SETTINGS > NEW ALIAS

When you have chosen a new alias and it has been accepted by the system it will update and show it above where is it says alias.

If that doesn't work I'm not sure what you are doing?
Title: Re: Reviewing: system says "Alias taken" and then "alias and username match"
Post by: Libertas on October 01, 2013, 10:42 pm
Hi
trying to hide my username for reviews.
I update my profile on settings, it says alias taken or something like that confirming my chioce.
Then when I go for reviewing the things I got, I always get that red box saying alias and username match!
Thanks for any help!

If it says "alias taken" that means that they alias is in use by somebody else, not that you have taken that alias. You need to use an alias that is not in use by another user; keep entering one until you get a confirmation that your alias has been changed.

Libertas
Title: Re: Reviewing: system says "Alias taken" and then "alias and username match"
Post by: fakename709 on October 02, 2013, 06:29 am
oh god I'm ashamed.
Thanks everyone