Silk Road forums
Support => Customer support => Topic started by: TsGh1 on August 27, 2013, 10:55 pm
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Alright, so, I got on my SR account, got my btc address and sent a good amount of coins to my account. I then notice, the .3 or so I had on there, were mysteriously gone. Someone has gained access to my account and changed my pin. I changed my password so hopefully that will hold them off for a while. I am dbanning and reformatting after I post this, but I am hoping that someone will have insight into this situation. I cannot afford to lose the coins on that account, I just can't. If someone looks it will be obvious there is strange activitiy. I have NEVER changed my pin, and then all of a sudden someone changes it. I put in a support ticket. What more can I do? What happens after you put the wrong pin 5 times? im thinking about doing it to lock the account temporarily so whoever it is doesn't send themselves hundreds of dollars worth of my coins.
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The staff handled it immediately and showed me how to fix this problem.
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That's great!