Silk Road forums

Support => Customer support => Topic started by: TsGh1 on August 27, 2013, 10:55 pm

Title: PLEASE help me
Post by: TsGh1 on August 27, 2013, 10:55 pm
Alright, so, I got on my SR account, got my btc address and sent a good amount of coins to my account. I then notice, the .3 or so I had on there, were mysteriously gone. Someone has gained access to my account and changed my pin. I changed my password so hopefully that will hold them off for a while. I am dbanning and reformatting after I post this, but I am hoping that someone will have insight into this situation. I cannot afford to lose the coins on that account, I just can't. If someone looks it will be obvious there is strange activitiy. I have NEVER changed my pin, and then all of a sudden someone changes it.  I put in a support ticket. What more can I do? What happens after you put the wrong pin 5 times? im thinking about doing it to lock the account temporarily so whoever it is doesn't send themselves hundreds of dollars worth of my coins.
Title: Re: PLEASE help me
Post by: TsGh1 on August 27, 2013, 11:04 pm
The staff handled it immediately and showed me how to fix this problem.
Title: Re: PLEASE help me
Post by: cirrus on August 28, 2013, 04:40 am
That's great!