Silk Road forums

Market => Rumor mill => Topic started by: p0thead on August 24, 2013, 08:53 am

Title: tonicwater
Post by: p0thead on August 24, 2013, 08:53 am
I ordered on the 13. from this guy.
Got marked in transit on 19.
on 20. an update on his vendor page: in transit has nothing to mean, he's gonna message buyers when pack will be dispatched...
On 22. an update about his private life... still not sending...
today (24.) nothing happened no message no package...
I want to cancel via support... he claims he will message when package is out... I want my money back before he claims to have send the package and I'll be sitting there with 50%...
On his vendor page he wrote that he does not do anything on the weekends
please SR take care of a worried customer...
I write here because tickets are supposed to be only used when absolutely necessary.
Title: Re: tonicwater
Post by: samesamebutdifferent on August 24, 2013, 11:43 am
You should name the vendor to warn others.

Re your order at this stage the vendor is the only person who can cancel, if you continue to have issues then take the order into resolution when you are able and state your case there. You can only get assistance for this via the market site, you need to submit a customer support ticket detailing what has happened.
Title: Re: tonicwater
Post by: p0thead on August 24, 2013, 12:17 pm
vendor name is topic name...
should I write a support ticket now or wait until resolve becomes available?

EDIT: wrote a message to the support, let's see what happens...
Title: Re: tonicwater
Post by: cirrus on August 24, 2013, 01:36 pm
You should put it in resolution mode once available as well to make sure it doesn't auto-finalize.

Title: Re: tonicwater
Post by: shastafarian on August 29, 2013, 06:07 am
He's had nearly perfect feedback so I released the money early on an order... basically at his mercy, been like 2 days and still no tracking number yet.

I have faith this seller's gonna be legit, so I'll let you all know when I hear any update.
Title: Re: tonicwater
Post by: p0thead on August 30, 2013, 10:17 am
vendor wrote on monday a message that he will dispatch the package the next days... In resolution center since yesterday, nothing showed up until now (5 days since monday, domestic).
Title: Re: tonicwater
Post by: Devaney1984 on August 30, 2013, 09:34 pm
is he still on SR?? maybe in stealth, but he no longer shows up for me--glad i just canceled my order yesterday after 4 days of no updates.
Title: Re: tonicwater
Post by: p0thead on August 31, 2013, 08:40 am
He is in stealth since he beginning of the week. Took out his listings today... not responding in resolution center, not answering messages...
Title: Re: tonicwater
Post by: cirrus on August 31, 2013, 04:38 pm
Keep contact with SR support and you should get your money back.  I would also stop messaging the vendor - you don't know if the account has been compromised. 
Title: Re: tonicwater
Post by: titicacanari on September 01, 2013, 05:42 am
Hello

Same here, so maybe it can help if i write it up.

Ordered on 16th, marked as sent on 20th but no tracking number received. No stuff in my mailbox either. No news from the seller, and the message i sent him is still marked as unread. I didn't FE so i went into resolution asking for a refund.

Will tell if something evolves.
Title: Re: tonicwater
Post by: sleeptight on September 01, 2013, 06:32 am
Subbing. I contacted tonicwater 4 days ago and he replied.
Let's hope he's just out of supply.
Title: Re: tonicwater
Post by: MrsDoublehelix on September 02, 2013, 01:06 pm
Same problem here with an domestic order (large amount of speed paste) more than 3 weeks old. Marked in transit on the 20th, but no delivery or messages answered. In resolution center since Saturday ...
Title: Re: tonicwater
Post by: PK on September 02, 2013, 02:01 pm
tonicwater,

I just found your listing for MDMA and I have been looking for a reliably cheap vendor. I also read your terms, much like I do with any other vendor. If one is ordering outside of the European union, why is it that you require early finalization? Also I notice for your refund, you only offer a forty percent refund on tracked products, which is dangerous to track products -- especially considering items checked from a TOR client are flagged suspicious. Just in case you were wondering, I am not speaking on my behalf but more so your clients' behalves, as they may be losing product and that may be costing you money.

I was curious that if I were to start purchasing from you, if it would be possible to waive the early finalization term. I have over fifteen transactions, over 8 bitcoins spent (4.2 of which were spent during bitcoin's peak at 240$/coin), and no refund or auto finalization percentage. I have had one reshipment from a vendor who claimed to be locally in the united states; however, he was shipping from Canada. I order from a vendor in Czech Republic, but your prices are about 10$ (30%) less than his, even though he offers free shipping so I would really like to check your product out and purchase a sample gram. I'm always weary of early finalization and I ask for my vendors to trust in me to finalize in time and I put my trust in vendors to deliver a superb and timely product. I tried and will keep trying to keep a perfect transaction history for this reason.

Let me know if you're able to accommodate my request, as I look forward to doing business with you in the future!

Good luck in your endeavors and may you prosper,

P.K.

~~~~~~~~~~~~~~~~~~~~~

Hello,

because some customers won't pay for the items.
And we have no time for this bullshit.

Thanks for the advice.

And sorry mate no free samples.
Our Molly isn't that expensive ;-)


Best regards,
tonicwater.

~~~~~~~~~~~~~~~~~~~~~
Tonic water,

What kind of stats would you prefer to waive an early finalization? I understand there is no time for nonsense which is why I dedicate my time to prevent the nonsense in manners such as communicating with the vendor, checking my mail every day especially when I have an order in transit, and finalizing as soon as I receive the package, even if I haven't consumed said product. As for the advice, I love helping out the community because it only makes us all stronger. And also, when I was referring to a sample, I meant I was planning on PURCHASING a gram now and if I liked it I would purchase your greater listings (5 Grams) later. I don't ask for free samples, and the only time I get a free sample is when I professionally review something or the vendor has a listing for a free sample with the buyer paying the shipping cost.

Nonetheless, as I said please get back to me as I would love to purchase a one gram sample from you, but as I mentioned earlier in the previous message, I am always weary of early finalization.

Thank you,

P.K.
~~~~~~~~~~~~~~~~~~~~~
We understand the risk for the customers if a Vendor rips them off.

But we aren't here present on Silk Road to bullshit our customers.
Only happy customers will buy again ;-)

Best regards,
tonicwater.
~~~~~~~~~~~~~~~~~~~~~

Needless to say I didn't order from him. People try to steal any kind of money (even as low as 5$) and now, when you FE, you can't change your feedback so if you give them a 5/5 and they chose to scam that money from you, you leave them a 5/5 feedback and some money! I think they call that positive reinforcement in psychology?
Title: Re: tonicwater
Post by: cirrus on September 02, 2013, 03:44 pm
Well, it's good he is contacting people now.  Let whatever orders are in resolution-mode play out and for those who are not in resolution just wait to see if he responds.
Title: Re: tonicwater
Post by: laityagami on September 04, 2013, 09:04 am
Hi there people ,

Im close to your stories, order the 20th, in transit marked around 28th. I have 9 days to autofinalize.

I send him a message yesterday, no answer yet.

Lets hope we don't lose any money!

Would be nice if tonicwater speaks out in this thread!
Title: Re: tonicwater
Post by: titicacanari on September 05, 2013, 07:26 am
Hello

Same here, so maybe it can help if i write it up.

Ordered on 16th, marked as sent on 20th but no tracking number received. No stuff in my mailbox either. No news from the seller, and the message i sent him is still marked as unread. I didn't FE so i went into resolution asking for a refund.

Will tell if something evolves.

Still the same, no news. He didnt even reply to my resolution. I should be credited back tomorrow. Thank you Resolution Center : somewhere, the Road is much safer than eBay :) \o/
Title: Re: tonicwater
Post by: laityagami on September 05, 2013, 08:28 am
how much refund did you get? 100%?
Title: Re: tonicwater
Post by: titicacanari on September 05, 2013, 11:42 am
how much refund did you get? 100%?
Haven't got anything yet, but since vendor didn't show up and didn't react to my resolution proposal, i imagine my 100% refund will be accepted. Maybe i didn't understand something and DPR will have his part taken.

End of resolution is in 20h now, i will keep updated.
Title: Re: tonicwater
Post by: laityagami on September 05, 2013, 12:23 pm
Ok, thanks for sharing.

Title: Re: tonicwater
Post by: rasta5troll on September 05, 2013, 01:07 pm
Ok.   For say anything and maybe relax you a bit;

I ordered from him, 25g of speed, the 16-8,
Was marked how "in transit" the 20-8,   
26-8 i receive a message from tonicwater, saying my order was shipped same day, and he gave me a Tracking number.

The traking number never worked, and I wrote to tonicwater asking for my order,  he never answered.

I received my order 2-9, and the envelope had a sticker, with a traking number, that is the same that he gave me, and i never could see.
And the stamp, says that my order was shipped really the 26-8.

I don't know, i think that this seller only hasn't got time for send all orders.
But i don't think nothing bad about him,

I hope that all receive your orders.

greetings.
luck in all.
Title: Re: tonicwater
Post by: laityagami on September 05, 2013, 02:32 pm
Ok.   For say anything and maybe relax you a bit;

I ordered from him, 25g of speed, the 16-8,
Was marked how "in transit" the 20-8,   
26-8 i receive a message from tonicwater, saying my order was shipped same day, and he gave me a Tracking number.

The traking number never worked, and I wrote to tonicwater asking for my order,  he never answered.

I received my order 2-9, and the envelope had a sticker, with a traking number, that is the same that he gave me, and i never could see.
And the stamp, says that my order was shipped really the 26-8.

I don't know, i think that this seller only hasn't got time for send all orders.
But i don't think nothing bad about him,

I hope that all receive your orders.

greetings.
luck in all.

Looks like you had some luck with that, but nobody except you got tracking number.

regards!
 
Title: Re: tonicwater
Post by: rasta5troll on September 05, 2013, 03:55 pm
yes i had to pay 7 (dollars or euros) for that. (orders without tracking don't have right to refund or reship if order missed)
and i just see that the traking code only says the receive date.
And i'm thinking, that for send my order 10 days after i did it, he sends me exactly 25g...

luck
greetings
Title: Re: tonicwater
Post by: titicacanari on September 06, 2013, 12:26 pm
how much refund did you get? 100%?

In no reaction of the vendor, i was refund 100% and my stats did not even suffer from it (the case where the seller does not reply at all is planned in the rules of resolution center).

Anarchy works ! Not sure it would have been as easy to get my money back on eBay ! Thanks Silkroad and Resolution Center :)
Title: Re: tonicwater
Post by: tintin23 on September 07, 2013, 07:42 pm
mmmm, same story here. But I am outside eu so I had to FE... didn´t reply my last message asking if he had ship my order or not. I didn´t left feedback yet, and he is on stealth mode right now. I will wait the  month and after I will leave the feedback acordingly
 >:( >:( >:( >:( >:(
something stinks in Denmark....

ps lesson learned, never FE
Title: Re: tonicwater
Post by: sleeptight on September 08, 2013, 12:00 am
My stuff finally came a few days ago.
Title: Re: tonicwater
Post by: samesamebutdifferent on September 08, 2013, 05:10 am
I'm moving this thread to rumor mill as it is currently not a customer support matter, just a discussion regarding this vendor.
Title: Re: tonicwater
Post by: laityagami on September 14, 2013, 09:18 am
Refund by SR staff, lovely and fair 100% .

Good luck everyone.

Never FE.